Compare Willdesk: Live Chat&AI Chatbot vs Chatway Live Chat & WhatsApp

Willdesk: Live Chat&AI Chatbot

Drive sales with Facebook Instagram,WhatsApp,Email,Help Center

Chatway Live Chat & WhatsApp

Live chat app. Live chat helpdesk inbox for customer support

Willdesk: Live Chat&AI Chatbot

Drive sales with Facebook Instagram,WhatsApp,Email,Help Center

Chatway Live Chat & WhatsApp

Live chat app. Live chat helpdesk inbox for customer support

Rating

802 Reviews

8.9

349 Reviews

Pricing

Try for Free More info

Features

Social media integration
Customizable interface
Mobile app support
Order tracking
Email marketing integration
Chatbot automation
Shopify flow integration
Faq integration
Help center support
Multi-channel communication
Ticket management
Multiple stores support
Parcel tracking
Dropship management
Branded widgets
Sales live chat
Efficiency tools
Multi-platform inbox
Customer analytics

File sharing
Mobile compatibility
Customizable widget
Real-time chat
Chat history
Visitor recommendations

Screenshots

Willdesk: Live Chat&AI Chatbot screenshot

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Pros

Integration with multiple platforms (Facebook, Instagram, WhatsApp, Email, etc)
Comprehensive tool combining order tracking, FAQ page, Help center, and Chatbot
Ticketing system for managing inquiries from multiple social platforms and emails
Streamlines Shopify store operations and integrates with Shopify Flow
Branded self-service widget with Order Tracking, FAQs, and Contact form
Live chat feature to increase sales and efficiency
Multi-store integration with customization support (Fonts, FAQs, Style)
Integration with third-party marketing tools like Klaviyo, Mailchimp, Privy, and SMSBump
Positive feedback on customer support and ease of use
Helpful and competent support team

Offers immediate customer service through live chat, helping to provide timely assistance
Ability to make recommendations and offers based on past conversations or pages visited
Agents can be assigned to specific customer service conversations for better management
Available on both Android and iOS, allowing for mobile notifications and responses
Provides customization options for the chat widget, including color, logo, and button size
Easy file sharing within the chat for enhanced customer support
Comprehensive conversation history to provide context before responding
Notifications are instant, helping ensure timely responses
Highly rated user experience with consistent 5-star reviews
Compatible with third-party themes and highly reliable according to user reviews
Responsive support team praised by multiple users
Enables chat assignment among team members, facilitating better teamwork

Cons

Limited user feedback available due to only two reviews provided
Initial setup and integration may require assistance from support

Launched

Feb 21, 2021

Sep 06, 2023

Developer

Built by Channelwill

Apps:

Average Rating:

4.3

Reviews:

20,330

Built by Premio

Apps:

Average Rating:

Reviews:

968

Make Your Choice

Try for Free More info View alternatives

Compare Willdesk: Live Chat&AI Chatbot vs Chatway Live Chat & WhatsApp

Willdesk: Live Chat&AI Chatbot

Chatway Live Chat & WhatsApp

Willdesk: Live Chat&AI Chatbot

Chatway Live Chat & WhatsApp

Rating

Rating

Pricing

Pricing

Features

Features

Screenshots

Screenshots

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Pros

Pros

Cons

Cons

Categories

Categories

Launched

Launched

Developer

Developer

Built by Channelwill

Built by Premio

Make Your Choice

Make Your Choice