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Chatra — Live Chat & Chatbot logo

Chatra — Live Chat & Chatbot

Chat with site visitors to boost engagement and drive sales.

Live Chat by Combidesk logo

Live Chat by Combidesk

Live chat provides a fast way to connect with customers!

Chatra — Live Chat & Chatbot logo

Chatra — Live Chat & Chatbot

Chat with site visitors to boost engagement and drive sales.

Live Chat by Combidesk logo

Live Chat by Combidesk

Live chat provides a fast way to connect with customers!

Rating

Rating

656 Reviews
9.1
57 Reviews
7.4

Pricing

Pricing

  • $31-$41 / Month
  • Free Plan Available
  • 10 Days Free Trial
Try for Free More info
  • $8 / Month
  • 14 Days Free Trial
Try for Free More info

Features

Features

  • Social media integration
  • Live chat
  • Chatbot automation
  • Real-time visitor tracking
  • Cross-device support
  • Shared inbox
  • Cart saver
  • Targeted chats
  • 24/7 support
  • Automatic installation
  • Customer information autofill
  • Shopping basket visibility

Screenshots

Screenshots

Chatra — Live Chat & Chatbot screenshot Chatra — Live Chat & Chatbot screenshot Chatra — Live Chat & Chatbot screenshot Chatra — Live Chat & Chatbot screenshot
+ 1 more
Chatra — Live Chat & Chatbot screenshot
Live Chat by Combidesk screenshot Live Chat by Combidesk screenshot Live Chat by Combidesk screenshot Live Chat by Combidesk screenshot

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Pros

Pros

  • Boosts engagement and drives sales
  • Offers Live Chat, Chatbot, Cart Saver, and Shared Inbox tools
  • Allows cross-selling products to increase average order value
  • Proactively reaches out to customers stuck at checkout
  • Enables sending targeted chats and providing 24/7 automated customer support
  • Connects social and email channels to manage all conversations from one spot
  • Intuitive interface for seamless integration
  • Real-time insights into visitor activity on the website
  • Available on Windows, Mac, Android, and iOS
  • Provides fast communication with customers, enhancing customer service
  • Potential to boost conversion rates by assisting customers in real-time
  • Acts as a virtual sales representative, helping manage more sales
  • Enables quick and personalized service, improving customer satisfaction
  • Automatic installation in Shopify webshop, simplifying setup
  • Automatic completion of customer information during chat, increasing efficiency
  • Shows current products in the shopping basket in the chat dashboard, aiding in guided sales

Cons

Cons

  • Instances of the app suddenly stopping to work after long-term use
  • Customer support perceived as ineffective
  • Potential disruptions could lead to hassle for both users and their customers
  • Potential for increased workload due to managing live chats constantly
  • Might require staff training to effectively utilize the chat features
  • Chat functionality may not integrate seamlessly with all Shopify themes
  • Dependence on internet stability; poor connection can hamper communication
  • Over-reliance on chat might reduce the use of other communication channels

Categories

Categories

Launched

Launched

Oct 28, 2015
Oct 07, 2015

Developer

Developer

Built by Roger Wilco LLC

Apps:

1

Average Rating:

4.8

Reviews:

656

Built by Combidesk

Apps:

18

Average Rating:

2.7

Reviews:

255

Make Your Choice

Make Your Choice

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Try for Free More info View alternatives
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