Synctrack: Returns & Exchanges

Streamline returns & exchanges, refunds and return labels

Rich Returns & Exchanges

Allow customers to process returns, exchanges, and refunds

Synctrack: Returns & Exchanges

Streamline returns & exchanges, refunds and return labels

Rich Returns & Exchanges

Allow customers to process returns, exchanges, and refunds

Rating

Rating

148 Reviews
9.2
88 Reviews
9.2

Pricing

Pricing

  • $11.99-$149 / Month
  • 7 Days Free Trial
  • $19-$199 / Month
  • 30 Days Free Trial

Features

Features

  • Shopify integration
  • Branded return portal
  • Custom return solutions
  • Timely notifications
  • Return shipping labels
  • Auto refunds
  • Video uploading
  • Auto request approval
  • Automated return labels
  • Automated email notifications
  • Custom-branded portal
  • Integrates with systems
  • Custom return rules

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Pros

Pros

  • Generous free plan allowing full utilization of the app's features without financial burden
  • Exceptional customer support team, praised for their quick responses and dedication to helping users
  • Seamlessly integrates with Shopify while auto-syncing return status to the platform
  • Branded return portal and automated notifications to keep customers updated
  • Auto refunds via store credit, gift cards, and auto approval of returns and exchanges
  • Simplification of returns and exchanges management with customization options to encourage exchanges and save lost sales
  • Exclusive feature of video uploading for returns and exchanges
  • Integration with Shippo, Easypost, FedEx, and other services to create return shipping labels
  • Multiple users noted the app as easy to set up and customize
  • Receptive and open to user feedback and suggestions for improvements
  • Reliability and ease of use confirmed by multiple users
  • Streamline returns and exchanges to save valuable time and improve customer satisfaction
  • Custom-branded returns portal directly integrates with your store
  • Allows customers to quickly process returns and exchanges
  • Suggest exchanges instead of returns to recapture potential lost revenue
  • Automatically generate prepaid return labels from 50+ carriers worldwide
  • Automated emails keep customers informed throughout the entire process
  • Self-service portal reduces return processing time
  • Automate shipping return labels to make the process smooth for customers
  • Set up automated rules to accommodate return policy and exchange terms
  • Easy integration with business processes like ERP, IMS, CRM, & 3PL systems
  • Cost-effective compared to other return apps
  • Responsive customer support and customization options

Cons

Cons

Launched

Launched

Mar 12, 2023
Jan 22, 2019

Developer

Developer

Apps:

4

Average Rating:

4.9

Reviews:

1,537

Apps:

1

Average Rating:

4.9

Reviews:

88

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