9.2
Rich Returns & Exchanges logo

Rich Returns & Exchanges: Alternatives & Competitors

$19-$199

/ Month
30 Days Free Trial

Allow customers to process returns, exchanges, and refunds

Automated return labels
Automated email notifications
Custom-branded portal
Integrates with systems
Custom return rules
9.1
Loop Returns & Exchanges logo

1. Loop Returns & Exchanges

Develop by Loop

$155-$340

/ Month

Manage returns, exchanges, return labels, store credit & more!

Instant exchanges
Tracking
Customer insights
Logistics integration
Fraud protection
Custom rules
Save sales
Automated platform
Customer lifetime value
231 Reviews
9.1
Loop Returns & Exchanges is an innovative app designed to enhance the returns process for retailers, ensuring each return contributes positively to customer lifetime value. This automated platform transforms the typical returns experience into an opportunity for increased sales, offering a seamless shopping journey amid returns. Trusted by over 3,500 brands such as Princess Polly, Allbirds, and Marine Layer, Loop helps boost customer retention and upsell values while minimizing the hassle of returns. Key features include optimizing return costs through advanced workflows, logistics, and POS integrations. The app also incentivizes exchanges with features like Bonus Credit and Instant Exchanges, protects against return fraud, and offers premium experiences with at-home pickup and user-friendly self-serve returns. With robust tracking and insightful analytics, Loop Returns & Exchanges empowers retailers to build confidence and understanding of shopper behavior, leading to better business outcomes.
9
Yanet: Returns and Exchanges logo

2. Yanet: Returns and Exchanges

Develop by Yanet
Free App

Quick and simple way to manage returns, exchanges and refunds

Email notifications
Customizable portal
Manage returns
Flow-based solution
Policy customization
Embedded public portal
112 Reviews
9
Yanet: Returns and Exchanges is a versatile app designed to streamline the management of return and exchange requests for store owners. It offers a straightforward and efficient flow-based system, allowing businesses to handle customer requests with ease. Store owners can customize their return and exchange policies, adapting them to different products and situations to best fit their business needs. The app features an embedded public portal on the store's site, enabling customers to easily submit their requests and receive updates via email notifications. Customization options for the portal include text, banner, and color adjustments to align with your store's branding. Whether you're handling simple or complex returns, Yanet ensures a hassle-free experience for both store owners and customers, enhancing overall satisfaction and operational efficiency.
9.3
Parcel Panel Returns &Exchange logo

3. Parcel Panel Returns &Exchange

Develop by Channelwill

$20-$59

/ Month
7 Days Free Trial
  • Verified
  • Returns and exchanges, Return labels, Return policy, Refunds

    Real-time updates
    Shopify integration
    Self-service returns
    Customized refunds
    Custom return solutions
    Branded return experience
    Smart eligibility rules
    Multiple carrier integrations
    605 Reviews
    9.3
    ParcelPanel Returns & Exchange by Channelwill is designed to streamline the returns process, transforming potential customer disappointments into new opportunities. This app provides a self-service return center, allowing customers to easily manage their returns with real-time email notifications for status updates and detailed shipping instructions. With the ability to generate return labels for international shipments, businesses can effortlessly manage returns and exchanges. Customizable return solutions encourage customers to opt for exchanges, helping to minimize lost sales. ParcelPanel empowers businesses to create a branded return experience through a dedicated return portal and personalized email notifications. It also offers various refund options, such as store credit and gift cards, and minimizes fraud with smart eligibility rules. Seamless integration with platforms like Sendcloud, Shippo, DHL, Shipstation, and FedEx, as well as QR code scan returns, ensures efficient returns management, while automated syncing with Shopify keeps everything up-to-date.
    9.2
    EcoReturns Returns & Exchanges logo

    4. EcoReturns Returns & Exchanges

    Develop by Saara Inc

    $19-$89

    / Month
    Free plan available 7 Days Free Trial

    Automate Returns, Exchanges, Credits & Lower refunds with AI

    Fraud prevention
    Api integrations
    Shipping labels
    Automate returns
    Automation rules
    Post-purchase experience
    Store credits
    Exchange automation
    Refund reduction
    133 Reviews
    9.2
    EcoReturns is an innovative AI-powered app designed for Shopify merchants, focusing on streamlining and automating the returns and exchange process. With features like a highly configurable return portal, customizable return policies, and branded notifications, it helps businesses reduce refunds and fraud efficiently. The app facilitates a smooth transition for users migrating from other platforms like Loop Returns, Aftership, and others. It enhances the customer experience by automating RMAs, generating shipping labels, and scheduling pickups to reduce turnaround time. Additionally, EcoReturns offers inbuilt discounted shipping labels or the flexibility to connect with your own shipping provider. Leveraging AI tools, the app not only prevents returns and reduces Return to Origin (RTO) rates but also aims to boost profitability. With integrations to various ERP, CRM, and shipping solutions, along with a ChatGPT-powered chatbot, EcoReturns ensures a comprehensive and delightful post-purchase journey for customers.
    9.1
    AfterShip Returns & Exchanges logo

    5. AfterShip Returns & Exchanges

    Develop by AfterShip

    $23-$239

    / Month
    Free plan available
  • Verified
  • Return Label, Store Credit, Exchange, Return Policy, Refunds

    Flexible refund options
    Self-service returns
    Smart return rules
    Exchange encouragement
    Automated email updates
    Automated return processes
    Seamless return experience
    Carrier efficiency
    Branded return pages
    2,413 Reviews
    9.1
    AfterShip Returns & Exchanges is an intuitive app designed to enhance the returns process, boosting customer satisfaction while optimizing operational efficiency. By offering an automated returns solution, businesses can encourage exchanges over returns, thus recapturing otherwise lost revenue. The app allows you to set automation rules, manage returns, and track insights seamlessly all within one portal, significantly improving efficiency. It helps reduce customer anxiety through branded returns pages and automated email updates, ensuring customers are always informed. The app efficiently manages carriers with regional return routing and carrier data to streamline operations. With features like a self-service returns page and smart return rules, businesses can lower return rates and enhance customer experiences. Additionally, flexible refund and exchange options, coupled with automation features like auto-refund and auto-restock, minimize manual work and further delight customers.
    8.7
    ReturnGO Returns & Exchanges logo

    6. ReturnGO Returns & Exchanges

    Develop by ReturnGO

    $23-$417

    / Month
    14 Days Free Trial

    Manage Returns, Exchanges, Refunds, Return Labels & Credits

    Store credit options
    Order tracking
    One-click exchanges
    Carrier integrations
    Automated return portal
    Policy rule customization
    Return reasons automation
    Pre-paid return labels
    351 Reviews
    8.7
    ReturnGO Returns & Exchanges is an innovative platform designed to streamline and simplify the returns and exchanges process for businesses. With its exchange-first approach, the app offers a seamless experience through an AI-powered return portal that facilitates one-click exchanges. Users can customize return and exchange policy rules, eligibility conditions, and resolutions to automate their RMA processes and email notifications, enhancing efficiency. The platform also provides comprehensive order tracking and notifications, ensuring a complete end-to-end post-purchase experience. Additional features include managing product and variant exchanges, gift returns, order cancellations, and store credits, along with flexible return reasons and the ability to upload images and videos. Automation rules, such as auto-exchange and auto-refund, further enhance the ease of returns, while automatically generated pre-paid return shipping labels assist in hassle-free tracking. Integrations with various shipping carriers, 3PLs, ERPs, helpdesks, and APIs ensure ReturnGO seamlessly fits into existing workflows.
    9.2
    ExchangeIt Returns & Exchange logo

    7. ExchangeIt Returns & Exchange

    Develop by Small Apps

    $9.99-$19.99

    / Month
    5 Days Free Trial

    Boost customer retention with easy returns, refunds & exchange

    Return management portal
    Seamless returns processing
    Efficient exchanges handling
    Refunds management
    Inventory restocking
    Order management optimization
    Cancellation handling
    Integrated with shopify
    Aftership order compatibility
    99 Reviews
    9.2
    Exchange It Returns & Exchange is a powerful app designed to simplify the management of returns and exchanges directly within Shopify Admin. With a user-friendly return portal, the app allows businesses to seamlessly process returns, manage refunds, and restock inventory. It integrates efficiently with orders fulfilled by Aftership, ensuring that your order management remains efficient and hassle-free. Exchange It also offers flexible inventory restocking, enabling users to choose products and select specific inventory locations. Additionally, the app streamlines the fulfillment process by allowing users to create exchange orders directly from the orders page. Refunds can be easily customized or automatically calculated based on returned items, and the app supports the autocomplete of customer details while allowing for modifications in shipping arrangements. Empower your business operations with Exchange It, optimizing both return and inventory management without the headache.
    9.2
    Synctrack: Returns & Exchanges logo

    8. Synctrack: Returns & Exchanges

    Develop by Synctrack

    $11.99-$149

    / Month
    7 Days Free Trial

    Streamline returns & exchanges, refunds and return labels

    Shopify integration
    Branded return portal
    Custom return solutions
    Timely notifications
    Return shipping labels
    Auto refunds
    Video uploading
    Auto request approval
    148 Reviews
    9.2
    Synctrack Returns & Exchanges (Returns Drive) is a comprehensive app designed to streamline the return and exchange process for online stores. With its branded return portal, businesses can enhance the customer experience by offering organized and hassle-free solutions. The app provides auto refunds through store credit, gift cards, and discount codes, and facilitates the automatic approval of returns and exchanges to ensure efficiency. Unique features such as video uploading allow customers to explain their return requests further, minimizing misunderstandings and improving processing accuracy. Seamlessly integrating with Shopify, the app keeps both businesses and customers updated with timely notifications and return status syncs. Additionally, Synctrack collaborates with major shipping partners like Shippo, Easypost, and FedEx to generate return shipping labels, making logistics management smooth and resourceful. This app empowers businesses to customize their return policies effectively, encouraging exchanges and retaining sales that could otherwise be lost.
    9.1
    ReturnZap Returns & Exchanges logo

    9. ReturnZap Returns & Exchanges

    Develop by ReturnZap

    $29.95-$179.95

    / Month
    14 Days Free Trial

    Advanced returns policy, exchange, credit, and shipping labels

    Store credit options
    Automated returns management
    Self-serve returns portal
    Integrated refunds
    Exchange facilitation
    Shopify deep integration
    Automated return labels
    Global carrier integration
    Automatic/manual return approval
    87 Reviews
    9.1
    ReturnZap Returns & Exchanges offers a streamlined solution for managing returns with its comprehensive, automated platform. The app provides businesses with a branded self-service returns portal that integrates refunds, store credit, and exchanges, along with deep integration into Shopify for a seamless experience. Users can automate the generation of return labels with support for carriers across the globe, including the US, Canada, Australia, the UK, and the EU. Flexible return management options allow for automatic or manual approval of returns, along with the enforcement of custom returns policies—ideal for handling special cases like final sale items. Additionally, the app helps reduce refunds through integrated exchange options and offers the ability to issue store credit in the form of gift cards or discount codes. With an easy setup process, cost-effective operation, and outstanding customer support, ReturnZap is a practical choice for businesses looking to enhance their returns management.
    9.1
    Quick Returns and Exchanges ↻ logo

    10. Quick Returns and Exchanges ↻

    $19-$99

    / Month

    Manage returns, exchanges, refunds, & RTO in one place.

    Actionable insights
    Store credit
    Inventory updates
    In-store returns
    Smart exchanges
    Handles returns
    Notifications
    Automatic labels
    Revenue recovery
    20 Reviews
    9.1
    QuickReturns Returns/Exchanges is a comprehensive application designed to streamline the management of returns, exchanges, RTOs (Return to Origin), and refunds, providing a seamless user experience. The app allows businesses to effortlessly update inventory and customize return policies, ensuring a flexible approach tailored to specific needs. One of the standout features is the automatic generation of return labels, along with unlimited return reasons and notification options, enhancing efficiency and communication. Customized portals enable businesses to create a branded experience, further aligning the app with their unique operational requirements. QuickReturns also includes self-service return pages and email notifications to reduce customer anxiety and promote transparency. Through smart return rules, flexible refund options, and actionable insights from return reasons, the app aids in reducing unnecessary returns, recovering revenue, and increasing in-store transactions. Overall, QuickReturns is designed to elevate business operations by minimizing the operational burdens associated with returns and exchanges.
    8.9
    Returbo: Returns & Exchanges logo

    11. Returbo: Returns & Exchanges

    Develop by Returbo AB

    $29-$450

    / Month
    Free plan available 14 Days Free Trial

    Automatic returns, exchanges, and complaints!

    Email notifications
    Automatic tracking
    Self-registration
    Autogenerated slips
    Effortless management
    Image & comments attachment
    Simple exchanges
    52 Reviews
    8.9
    Returbo is a cutting-edge application designed to streamline the post-purchase experience for Shopify store owners. This powerful tool modernizes how returns, exchanges, and complaints are handled by providing customers with a digital return form for self-registration and generating return shipping slips automatically. Integrated directly into your website, Returbo allows for seamless operation, including automatic tracking and effortless management. The app also enhances communication by keeping customers informed through timely email notifications. Additional features such as the option to attach images and comments ensure a comprehensive approach to resolving customer issues. By facilitating an easy exchange process, Returbo not only boosts sales but also enhances customer satisfaction. Experience the simplicity of handling returns and exchanges on autopilot with Returbo.
    8.2
    ReturnX: Returns & Exchanges logo

    12. ReturnX: Returns & Exchanges

    Develop by Hyperr Labs

    $39-$169

    / Month
    Free plan available 7 Days Free Trial

    Easy return, exchange, refund, store credit, gift card & label

    Automated return labels
    Self-serve options
    Custom branded portal
    Refund via gift card
    Major logistics integration
    Actionable return insights
    Custom rules engine
    Flexible refund options
    Ai-driven analytics
    43 Reviews
    8.2
    ReturnX is an innovative app designed to streamline the return and exchange process for eCommerce businesses, particularly on Shopify. This powerful tool automates return labels and offers a self-service portal, making it easier than ever for customers to handle returns and exchanges. By integrating with major logistics partners like DHL, DPD, Royal Mail, UPS, and USPS, ReturnX ensures smooth logistics management, saving valuable time for businesses. It enhances customer loyalty by providing flexible refund options such as gift cards, and employs AI analytics to analyze return requests, images, and comments for actionable insights. With a custom rules engine, businesses can enforce their unique return and refund policies effortlessly. Overall, ReturnX not only simplifies return management but also helps recover revenue, making it an essential asset for modern eCommerce retailers.
    9.1
    PostCo Returns & Exchanges logo

    13. PostCo Returns & Exchanges

    Develop by PostCo

    $49-$479

    / Month
    14 Days Free Trial

    Automate returns from store credit, exchanges to labels & more

    Store credit options
    Automate returns
    Shipping label automation
    Revenue retention
    Offer exchanges
    Custom portal design
    Policy rule configurations
    Personalised return flow
    Peer-to-peer returns
    91 Reviews
    9.1
    PostCo: Returns & Exchanges is an innovative app designed to transform the traditional returns process into a revenue-retaining, cost-effective, and customer-centric experience. It offers businesses the ability to create a customized returns portal, optimizing return policies to enhance customer satisfaction and loyalty. With the introduction of reNEW, PostCo enables a unique opportunity for customers to purchase items directly from returners, thereby reducing warehousing costs and promoting environmental sustainability. The app boasts a quick setup process and provides custom onboarding and integration possibilities for a seamless experience. Users can configure policy rules, offer various returns options like store credit, refunds, or exchanges, and automate shipping label generation with numerous integrations. Additionally, PostCo personalizes the return flow by incorporating elements like questions, return reasons, and image uploads, while also unlocking peer-to-peer returns for a novel sales channel.
    9.1
    Return Prime: Return → Revenue logo

    14. Return Prime: Return → Revenue

    $19.99-$149.99

    / Month
    Free plan available

    Make revenue through returns, send automated labels & refund

    Automated return labels
    In-store returns
    Refund alternatives
    Logistics integration
    Seamless migration
    Customizable portal
    Smart exchanges
    Api integrations
    Automated replacement orders
    783 Reviews
    9.1
    Return Prime: Exchange & Refund is a comprehensive solution for managing returns, exchanges, and refunds all in one place. This app streamlines the return process by allowing you to send return labels, facilitate in-store returns, and offer refunds via store credits, making the experience more efficient for both retailers and customers. With seamless integration of your preferred logistics and Warehouse Management System (WMS), Return Prime ensures a smooth and automated return operation. Transitioning from another returns app is hassle-free, positioning Return Prime as a forward-thinking choice for businesses. The app offers a customizable, customer-friendly return portal along with automated features like return label generation and replacement order creation on Shopify. Additionally, it supports multiple refund methods, including refunds to cards or gift cards, and promotes store credit incentives. With the ability to connect with over 30 apps and the option for custom integrations through API and webhooks, Return Prime is a versatile tool for modern retail businesses.
    7.9
    iF Returns & Exchanges logo

    15. iF Returns & Exchanges

    Develop by iF returns
    Free plan available

    Transform returns into exchanges and new sales

    Customizable branding
    Transforms returns into sales
    Presents full product catalog
    Automates refunds
    Streamlines customer service
    Triggers-based automation
    Configurable return options
    Country-specific configurations
    Offers negotiated carrier rates
    28 Reviews
    7.9
    iF Returns & Exchanges is a dynamic app designed to transform the often costly return process into a revenue-generating opportunity. By showcasing your full product catalog, the app encourages customers to exchange items or purchase new products, thereby reducing refund rates. The app's automation capabilities streamline the refund process based on customized triggers, enhancing efficiency and customer satisfaction with complete traceability and transparent information management. Users can personalize the return portal to display tailored options for different clients or countries. Moreover, the app integrates seamlessly with various carriers, offering the flexibility to use personal logistics networks or benefit from competitive rates at over 200,000 global drop-off points. iF Returns & Exchanges also supports operational cost optimization by allowing the configuration of pricing, return, and refund workflows, ultimately delivering a cohesive and branded customer experience.
    9.1
    ZigZag Returns & Exchanges logo

    16. ZigZag Returns & Exchanges

    $20-$500

    / Month
    14 Days Free Trial

    Manage and automate returns, refunds, exchanges and get labels

    Branded returns portal
    One-click refunds
    Custom notifications
    Auto-generated labels
    Upload own labels
    Auto-create new orders
    Management dashboard
    Set return rules
    Track return progress
    417 Reviews
    9.1
    Sorted Returns Center, formerly known as Clicksit, is a comprehensive solution for managing product returns with ease and efficiency. It offers competitive shipping label options from Evri, Collect+, and USPS, or allows you to upload your own, granting flexibility in handling logistics. Customers can conveniently request returns, refunds, or exchanges through a branded portal tailored to your brand's look and feel. The app empowers businesses with customizable communication tools to keep customers informed about the status of their returns. With features like automated refund approvals and order generation for exchanges, it minimizes manual tasks, making the return process seamless. The intuitive returns management dashboard provides the ability to set custom rules and return windows while offering valuable insights into your return operations. Simplify your returns handling with Sorted Returns Center’s sleek management tools and automation features.
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