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Reamaze Live Chat Helpdesk CRM logo

Reamaze Live Chat Helpdesk CRM

Convert more customers w/ AI powered helpdesk and live chat

Channel Sales Chat Bot CRM logo

Channel Sales Chat Bot CRM

Provide a VIP Concierge service through live chat, CRM, and AI

Reamaze Live Chat Helpdesk CRM logo

Reamaze Live Chat Helpdesk CRM

Convert more customers w/ AI powered helpdesk and live chat

Channel Sales Chat Bot CRM logo

Channel Sales Chat Bot CRM

Provide a VIP Concierge service through live chat, CRM, and AI

Rating

Rating

262 Reviews
9.1
58 Reviews
7.4

Pricing

Pricing

  • $29-$899 / Month
  • 14 Days Free Trial
Try for Free More info
  • $36-$96 / Month
  • Free Plan Available
  • 14 Days Free Trial
Try for Free More info

Features

Features

  • Push notifications
  • Automations
  • Order management
  • Ai chatbots
  • Content generation
  • Unified inbox
  • Ai-powered live chat
  • Satisfaction surveys
  • Status pages
  • Customizable chat widget
  • Unlimited live chat
  • Team chat
  • Ai agent alf
  • Customer relationship management
  • Marketing & chatbots

Screenshots

Screenshots

Reamaze Live Chat Helpdesk CRM screenshot Reamaze Live Chat Helpdesk CRM screenshot Reamaze Live Chat Helpdesk CRM screenshot Reamaze Live Chat Helpdesk CRM screenshot
+ 8 more
Reamaze Live Chat Helpdesk CRM screenshot Reamaze Live Chat Helpdesk CRM screenshot Reamaze Live Chat Helpdesk CRM screenshot Reamaze Live Chat Helpdesk CRM screenshot Reamaze Live Chat Helpdesk CRM screenshot Reamaze Live Chat Helpdesk CRM screenshot Reamaze Live Chat Helpdesk CRM screenshot Reamaze Live Chat Helpdesk CRM screenshot
Channel Sales Chat Bot CRM screenshot Channel Sales Chat Bot CRM screenshot Channel Sales Chat Bot CRM screenshot Channel Sales Chat Bot CRM screenshot
+ 5 more
Channel Sales Chat Bot CRM screenshot Channel Sales Chat Bot CRM screenshot Channel Sales Chat Bot CRM screenshot Channel Sales Chat Bot CRM screenshot Channel Sales Chat Bot CRM screenshot

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Pros

Pros

  • AI-powered helpdesk and live chat optimized for sales
  • Unified helpdesk inbox and CRM that maps conversations to orders, revenue, returns, and reviews
  • Ability to unify email, social, SMS, and voice conversations in a single inbox
  • Directly manage, modify, and create Shopify orders within customer support and chats
  • AI capabilities for creating replies, writing FAQ articles, building chatbots, and summarizing
  • Automation of common tasks and patterns with data and rules to save time
  • Contains features for satisfaction surveys, status pages, and push notifications to keep customers engaged
  • AI tools and chatbot reduce repeat inquiries and save time
  • Unlimited live chat and team chat enhance customer support
  • Powerful CRM for audience segmentation and customized marketing campaigns
  • Helps turn one-time visitors into regulars
  • AI Agent ALF resolves repetitive inquiries and aids in customer conversion
  • Unlimited chatbot messages and customization options for marketing and automation
  • Fully customizable chat widget to match brand identity

Cons

Cons

  • May require a learning curve to set up and optimize AI functionalities
  • Potential integration issues with non-Shopify platforms
  • Could be expensive for small businesses
  • Dependent on the reliability of AI algorithms which may need fine-tuning
  • Some users might find the unified inbox overwhelming if not managed properly
  • Potential dependency on AI for customer interactions which may not always understand complex queries
  • Initial setup and customization of AI tools and CRM may require time and technical expertise
  • Continuous monitoring and updates might be needed to ensure the AI tools are effective
  • Over-reliance on automation could reduce the personal touch in customer service

Categories

Categories

Launched

Launched

Mar 31, 2014
Jun 06, 2021

Developer

Developer

Built by Reamaze

Apps:

1

Average Rating:

4.5

Reviews:

262

Built by Channel Corp.

Apps:

1

Average Rating:

4.5

Reviews:

58

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