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Scout CRM (Shop Phone) logo

Scout CRM (Shop Phone)

Get alerted on Abandoned Checkouts, LTV, Low Inventory & more

Channel Sales Chat Bot CRM logo

Channel Sales Chat Bot CRM

Provide a VIP Concierge service through live chat, CRM, and AI

Scout CRM (Shop Phone) logo

Scout CRM (Shop Phone)

Get alerted on Abandoned Checkouts, LTV, Low Inventory & more

Channel Sales Chat Bot CRM logo

Channel Sales Chat Bot CRM

Provide a VIP Concierge service through live chat, CRM, and AI

Rating

Rating

187 Reviews
7.6
58 Reviews
7.4

Pricing

Pricing

  • $9-$29 / Month
  • Free Plan Available
Try for Free More info
  • $36-$96 / Month
  • Free Plan Available
  • 14 Days Free Trial
Try for Free More info

Features

Features

  • Product notifications
  • Low inventory alerts
  • Abandoned checkouts alerts
  • Ltv notifications
  • Vip customer notifications
  • Repeat customer alerts
  • Automated thank you emails
  • Abandoned checkout emails
  • Customizable chat widget
  • Unlimited live chat
  • Team chat
  • Ai agent alf
  • Customer relationship management
  • Marketing & chatbots

Screenshots

Screenshots

Scout CRM (Shop Phone) screenshot Scout CRM (Shop Phone) screenshot Scout CRM (Shop Phone) screenshot Scout CRM (Shop Phone) screenshot
+ 8 more
Scout CRM (Shop Phone) screenshot Scout CRM (Shop Phone) screenshot Scout CRM (Shop Phone) screenshot Scout CRM (Shop Phone) screenshot Scout CRM (Shop Phone) screenshot Scout CRM (Shop Phone) screenshot Scout CRM (Shop Phone) screenshot Scout CRM (Shop Phone) screenshot
Channel Sales Chat Bot CRM screenshot Channel Sales Chat Bot CRM screenshot Channel Sales Chat Bot CRM screenshot Channel Sales Chat Bot CRM screenshot
+ 5 more
Channel Sales Chat Bot CRM screenshot Channel Sales Chat Bot CRM screenshot Channel Sales Chat Bot CRM screenshot Channel Sales Chat Bot CRM screenshot Channel Sales Chat Bot CRM screenshot

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Pros

Pros

  • Provides alerts for abandoned checkouts, VIP customers, repeat customers, and low inventory
  • Facilitates personal customer relationships by notifying store owners when to connect with customers
  • Automation of abandoned checkout and thank you emails
  • Helps in maintaining customer relationships by treating customers as assets rather than transactions
  • AI tools and chatbot reduce repeat inquiries and save time
  • Unlimited live chat and team chat enhance customer support
  • Powerful CRM for audience segmentation and customized marketing campaigns
  • Helps turn one-time visitors into regulars
  • AI Agent ALF resolves repetitive inquiries and aids in customer conversion
  • Unlimited chatbot messages and customization options for marketing and automation
  • Fully customizable chat widget to match brand identity

Cons

Cons

  • May require manual effort to actually make the calls to customers; depends on the user's commitment
  • Could be perceived as intrusive by some customers if not managed carefully
  • Potential redundancy of features for users already having a CRM system in place
  • May have a steep learning curve for new users unfamiliar with customer management tools
  • Potential dependency on AI for customer interactions which may not always understand complex queries
  • Initial setup and customization of AI tools and CRM may require time and technical expertise
  • Continuous monitoring and updates might be needed to ensure the AI tools are effective
  • Over-reliance on automation could reduce the personal touch in customer service

Categories

Categories

Launched

Launched

Feb 14, 2017
Jun 06, 2021

Developer

Developer

Built by HMS Commerce

Apps:

3

Average Rating:

4.7

Reviews:

280

Built by Channel Corp.

Apps:

1

Average Rating:

4.5

Reviews:

58

Make Your Choice

Make Your Choice

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