WAX: marketing on WhatsApp

Conversational marketing on Whatsapp, the most read channel

Interakt ‑ WhatsApp Marketing

Recover abandoned carts and improve WhatsApp customer support

WAX: marketing on WhatsApp

Conversational marketing on Whatsapp, the most read channel

Interakt ‑ WhatsApp Marketing

Recover abandoned carts and improve WhatsApp customer support

Rating

Rating

35 Reviews
9.2
168 Reviews
5.5

Pricing

Pricing

  • $149-$349 / Month
  • $15-$45 / Month
  • 14 Days Free Trial

Features

Features

  • Automated flows
  • Marketing campaigns
  • Track conversions
  • Recover carts
  • Desktop messaging inbox
  • Customer journeys
  • Automated reminders
  • Order updates
  • Bulk campaigns
  • Double confirmation
  • Shared team inbox
  • Green tick
  • Chat widget
  • Auto-replies

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Pros

Pros

  • User-friendly interface for creating engaging marketing campaigns and tracking responses
  • Enables brands to run a GDPR-compliant WhatsApp marketing channel
  • High open rates due to the popularity of WhatsApp as a communication channel
  • Automated conversational flows help recover abandoned carts and remind customers for repeat purchases
  • Effective customer support, including immediate assistance from the support team and even the owner
  • Automated WhatsApp reminders for abandoned carts with a checkout link
  • CoD double confirmation flow on WhatsApp to reduce RTOs
  • Automated WhatsApp confirmations for order placement, shipment, and cancellation
  • WhatsApp Chat Widget for website visitors to easily reach out on WhatsApp
  • Auto-replies configuration for answering customer FAQs on WhatsApp
  • Bulk WhatsApp campaigns for product announcements and discounts
  • Shared team inbox for better management of incoming customer chats
  • Option to obtain a WhatsApp Green Tick for improved credibility

Cons

Cons

  • Potential risk of being restricted from WhatsApp, as mentioned by some users
  • Issue with re-logging into WhatsApp after initial setup, causing significant inconvenience
  • Issues with prolonged billing even after service migration
  • Poor customer support as indicated by users
  • Complex platform not easy to use
  • Lack of options for retargeting abandoned carts or sending order notifications
  • Potential for being a waste of money and time as expressed by some users

Launched

Launched

Jul 27, 2023
Jul 13, 2021

Developer

Developer

Apps:

1

Average Rating:

5

Reviews:

35

Apps:

2

Average Rating:

4.2

Reviews:

454

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