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Reamaze Live Chat Helpdesk CRM logo

Reamaze Live Chat Helpdesk CRM

Convert more customers w/ AI powered helpdesk and live chat

Relish AI Chatbot + ChatGPT logo

Relish AI Chatbot + ChatGPT

Automate Customer Support, Instant FAQ in Chat, Live Chat

Reamaze Live Chat Helpdesk CRM logo

Reamaze Live Chat Helpdesk CRM

Convert more customers w/ AI powered helpdesk and live chat

Relish AI Chatbot + ChatGPT logo

Relish AI Chatbot + ChatGPT

Automate Customer Support, Instant FAQ in Chat, Live Chat

Rating

Rating

262 Reviews
9.1
24 Reviews
9.1

Pricing

Pricing

  • $29-$899 / Month
  • 14 Days Free Trial
Try for Free More info
  • $9-$99 / Month
  • 14 Days Free Trial
Try for Free More info

Features

Features

  • Push notifications
  • Automations
  • Order management
  • Ai chatbots
  • Content generation
  • Unified inbox
  • Ai-powered live chat
  • Satisfaction surveys
  • Status pages
  • Subscription management
  • Virtual shopping assistant
  • Automated customer support
  • Instant faq responses
  • Order status updates
  • Human hand-off
  • Conversational campaigns

Screenshots

Screenshots

Reamaze Live Chat Helpdesk CRM screenshot Reamaze Live Chat Helpdesk CRM screenshot Reamaze Live Chat Helpdesk CRM screenshot Reamaze Live Chat Helpdesk CRM screenshot
+ 8 more
Reamaze Live Chat Helpdesk CRM screenshot Reamaze Live Chat Helpdesk CRM screenshot Reamaze Live Chat Helpdesk CRM screenshot Reamaze Live Chat Helpdesk CRM screenshot Reamaze Live Chat Helpdesk CRM screenshot Reamaze Live Chat Helpdesk CRM screenshot Reamaze Live Chat Helpdesk CRM screenshot Reamaze Live Chat Helpdesk CRM screenshot
Relish AI Chatbot + ChatGPT screenshot Relish AI Chatbot + ChatGPT screenshot Relish AI Chatbot + ChatGPT screenshot Relish AI Chatbot + ChatGPT screenshot
+ 3 more
Relish AI Chatbot + ChatGPT screenshot Relish AI Chatbot + ChatGPT screenshot Relish AI Chatbot + ChatGPT screenshot

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Pros

Pros

  • AI-powered helpdesk and live chat optimized for sales
  • Unified helpdesk inbox and CRM that maps conversations to orders, revenue, returns, and reviews
  • Ability to unify email, social, SMS, and voice conversations in a single inbox
  • Directly manage, modify, and create Shopify orders within customer support and chats
  • AI capabilities for creating replies, writing FAQ articles, building chatbots, and summarizing
  • Automation of common tasks and patterns with data and rules to save time
  • Contains features for satisfaction surveys, status pages, and push notifications to keep customers engaged
  • 24/7 availability ensures constant customer support and engagement
  • Automates FAQs and live chat, freeing up time for more important tasks
  • Instant responses can boost store conversions and sales
  • Can hand-off to human agents if chatbot is unable to answer, ensuring customer satisfaction
  • Personalized conversational campaigns tailored to customer type and page improve user experience

Cons

Cons

  • May require a learning curve to set up and optimize AI functionalities
  • Potential integration issues with non-Shopify platforms
  • Could be expensive for small businesses
  • Dependent on the reliability of AI algorithms which may need fine-tuning
  • Some users might find the unified inbox overwhelming if not managed properly
  • Complex queries may still require human intervention, which can delay responses
  • Customization of conversational campaigns may require additional setup and oversight
  • Depending on AI accuracy, some responses might lack the depth or accuracy of human interaction
  • Integration with existing systems might pose challenges for some businesses

Categories

Categories

Launched

Launched

Mar 31, 2014
Jan 28, 2020

Developer

Developer

Built by Reamaze

Apps:

1

Average Rating:

4.5

Reviews:

262

Built by Relishly Inc

Apps:

1

Average Rating:

4.9

Reviews:

24

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