Where Knowledge Meets Innovation
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Chatty AI Chatbot & Live Chat
Enhance Help center: WhatsApp, Live chat, FAQs, Inbox, Chatbot
Reamaze: AI Chat & Helpdesk
Convert more customers w/ AI powered helpdesk and live chat
Chatty AI Chatbot & Live Chat
Enhance Help center: WhatsApp, Live chat, FAQs, Inbox, Chatbot
Reamaze: AI Chat & Helpdesk
Convert more customers w/ AI powered helpdesk and live chat
Rating
Rating
9.5
6.3
Pricing
Pricing
Features
Features
- Order tracking
- Whatsapp integration
- 24/7 automation
- Faq management
- Faq popups
- Personalized contact
- Query resolution
- Livechat support
- Push notifications
- Automations
- Order management
- Ai chatbots
- Content generation
- Unified inbox
- Ai-powered live chat
- Satisfaction surveys
- Status pages
Pros
Pros
- Excellent user experience and intuitive interface
- Responsive and helpful customer support available 24/7
- Easy to install and navigate
- Improves user experience, boosts conversion rates, and minimizes cart abandonment
- Personalized Contact Us options via WhatsApp build trust and cut support time
- Instant order tracking, quick query resolution, and tailored assistance
- Customizable options and seamless integration with any website or platform
- Stunning themes for FAQs popup and Help Center
- Allows businesses to create numerous queries and FAQ categories
- Multiple Contact Us methods including LiveChat support, Phone call, and Messenger
- AI-powered helpdesk and live chat optimized for sales
- Unified helpdesk inbox and CRM that maps conversations to orders, revenue, returns, and reviews
- Ability to unify email, social, SMS, and voice conversations in a single inbox
- Directly manage, modify, and create Shopify orders within customer support and chats
- AI capabilities for creating replies, writing FAQ articles, building chatbots, and summarizing
- Automation of common tasks and patterns with data and rules to save time
- Contains features for satisfaction surveys, status pages, and push notifications to keep customers engaged
Cons
Cons
- Currently supports only one language
- No option to upload custom profile photos for chat avatars, only uses Shopify store logo
- May require a learning curve to set up and optimize AI functionalities
- Potential integration issues with non-Shopify platforms
- Could be expensive for small businesses
- Dependent on the reliability of AI algorithms which may need fine-tuning
- Some users might find the unified inbox overwhelming if not managed properly
Categories
Categories
Launched
Launched
Jun 08, 2022
Mar 31, 2014
Developer
Developer
Apps:
1
Average Rating:4.9
Reviews:2,524
Apps:
1
Average Rating:4.5
Reviews:263
