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  3. Compare LiveChat: Live Chat App vs Formilla Live Chat + Chatbot
LiveChat: Live Chat App logo

LiveChat: Live Chat App

Live Chat with Help Desk and Product Recommendations

Formilla Live Chat + Chatbot logo

Formilla Live Chat + Chatbot

Live chat and chatbot to increase sales and improve support!

LiveChat: Live Chat App logo

LiveChat: Live Chat App

Live Chat with Help Desk and Product Recommendations

Formilla Live Chat + Chatbot logo

Formilla Live Chat + Chatbot

Live chat and chatbot to increase sales and improve support!

Rating

Rating

60 Reviews
9.1
41 Reviews
8.2

Pricing

Pricing

  • $24-$69 / Month
  • 14 Days Free Trial
Try for Free More info
  • $17.49-$74.99 / Month
  • Free Plan Available
  • 15 Days Free Trial
Try for Free More info

Features

Features

  • Product recommendations
  • Discount codes
  • Order history
  • Pre-set messages
  • Cart preview
  • Messaging integration
  • Real-time chat
  • Visitor monitoring
  • Lead qualification
  • Mobile apps
  • Marketing popups

Screenshots

Screenshots

LiveChat: Live Chat App screenshot LiveChat: Live Chat App screenshot LiveChat: Live Chat App screenshot LiveChat: Live Chat App screenshot
+ 3 more
LiveChat: Live Chat App screenshot LiveChat: Live Chat App screenshot LiveChat: Live Chat App screenshot
Formilla Live Chat + Chatbot screenshot Formilla Live Chat + Chatbot screenshot Formilla Live Chat + Chatbot screenshot Formilla Live Chat + Chatbot screenshot
+ 3 more
Formilla Live Chat + Chatbot screenshot Formilla Live Chat + Chatbot screenshot Formilla Live Chat + Chatbot screenshot

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Pros

Pros

  • Immediate engagement with shoppers using pre-set messages
  • Capability to send discount codes based on visitor behavior
  • Access to customer details like cart content and order history
  • Possibility to send product recommendations linking directly to product pages
  • Real-time cart preview feature
  • Engage shoppers with coupons, deals, and announcements
  • Integration with popular messaging apps like Messenger and WhatsApp
  • Real-time chat and chatbots have proven to increase sales and improve support
  • Immediate assistance preferred by customers over phone and email
  • Free package available for one user
  • Flexible premium packages available for more features
  • Marketing popups included to engage customers in various ways
  • Ability to see visitors on the site in real-time and request to chat
  • 24/7 lead qualification and product marketing by chatbot
  • Mobile app support for live chat from anywhere in the world

Cons

Cons

  • Potential for intrusive experience if messages are too frequent
  • Requires monitoring and ongoing management to maintain effectiveness
  • Dependence on predefined criteria which may not cover all shopper behaviors
  • Possibility of technical issues or glitches during integration with other apps
  • Free package limited to only one user
  • Full features and benefits might require a premium package
  • Potential need for constant monitoring to handle real-time chats effectively
  • Chatbots might not handle complex customer queries as effectively as human agents

Categories

Categories

Launched

Launched

Nov 29, 2017
Jun 02, 2014

Developer

Developer

Built by TEXT

Apps:

3

Average Rating:

4.7

Reviews:

65

Built by Formilla.com

Apps:

1

Average Rating:

5

Reviews:

41

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Make Your Choice

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