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BestChat: AI Chatbot+Live Chat logo

BestChat: AI Chatbot+Live Chat

Integrates with Facebook, WhatsApp, Instagram. Supports bots.

LiveChat: Live Chat App logo

LiveChat: Live Chat App

Live Chat with Help Desk and Product Recommendations

BestChat: AI Chatbot+Live Chat logo

BestChat: AI Chatbot+Live Chat

Integrates with Facebook, WhatsApp, Instagram. Supports bots.

LiveChat: Live Chat App logo

LiveChat: Live Chat App

Live Chat with Help Desk and Product Recommendations

Rating

Rating

215 Reviews
8.7
64 Reviews
9.2

Pricing

Pricing

  • $10-$60 / Month
  • Free Plan Available
Install App More info
  • $24-$69 / Month
  • 14 Days Free Trial
Install App More info

Features

Features

  • Real-time live chat
  • Browsing history tracking
  • Multiple store identification
  • Chatbot functionality
  • Pre-set q&a
  • Multiple language support
  • Cross-platform compatibility
  • Extensive integrations
  • Custom brand display
  • Weekly updates
  • Product recommendations
  • Discount codes
  • Order history
  • Pre-set messages
  • Cart preview
  • Messaging integration

Screenshots

Screenshots

BestChat: AI Chatbot+Live Chat screenshot BestChat: AI Chatbot+Live Chat screenshot BestChat: AI Chatbot+Live Chat screenshot BestChat: AI Chatbot+Live Chat screenshot
+ 3 more
BestChat: AI Chatbot+Live Chat screenshot BestChat: AI Chatbot+Live Chat screenshot BestChat: AI Chatbot+Live Chat screenshot
LiveChat: Live Chat App screenshot LiveChat: Live Chat App screenshot LiveChat: Live Chat App screenshot LiveChat: Live Chat App screenshot
+ 3 more
LiveChat: Live Chat App screenshot LiveChat: Live Chat App screenshot LiveChat: Live Chat App screenshot

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Pros

Pros

  • Integrates seamlessly with major platforms such as Facebook, WhatsApp, and Instagram
  • Smart AI chatbot provides round-the-clock (24/7) customer support
  • Seamless Shopify integration enhances eCommerce operations
  • Self-learning AI improves customer support by understanding products and orders
  • Customizable live chat interface for tailored customer interactions
  • AI-driven insights assist in data analysis and decision-making
  • Smooth transition from chatbot to live agent ensures uninterrupted support
  • Multi-lingual service capability
  • AI help-write function acts as an excellent collaboration assistant
  • Highly intuitive and user-friendly interface
  • Immediate engagement with shoppers using pre-set messages
  • Capability to send discount codes based on visitor behavior
  • Access to customer details like cart content and order history
  • Possibility to send product recommendations linking directly to product pages
  • Real-time cart preview feature
  • Engage shoppers with coupons, deals, and announcements
  • Integration with popular messaging apps like Messenger and WhatsApp

Cons

Cons

  • No in-depth information available on potential limitations or cons from user comments and description
  • Dependence on continual updates to keep up with evolving business needs
  • Potential for intrusive experience if messages are too frequent
  • Requires monitoring and ongoing management to maintain effectiveness
  • Dependence on predefined criteria which may not cover all shopper behaviors
  • Possibility of technical issues or glitches during integration with other apps

Categories

Categories

Launched

Launched

Apr 15, 2025
Apr 15, 2025

Developer

Developer

Built by BestChat

Apps:

2

Average Rating:

4.8

Reviews:

610

Built by TEXT

Apps:

3

Average Rating:

4.7

Reviews:

69

Make Your Choice

Make Your Choice

Install App More info View alternatives
Install App More info View alternatives
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