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OrderEditing.com logo

OrderEditing.com

Let customers edit their order without contacting support.

Order Desk logo

Order Desk

Custom Order Management

OrderEditing.com logo

OrderEditing.com

Let customers edit their order without contacting support.

Order Desk logo

Order Desk

Custom Order Management

Rating

Rating

167 Reviews
9.2
43 Reviews
8

Pricing

Pricing

  • $99-$399 / Month
  • Free Plan Available
  • 14 Days Free Trial
  • Unlock Deals
Install App More info
  • $20-$125 / Month
  • 30 Days Free Trial
Install App More info

Features

Features

  • Gift card refunds
  • Ai product recommendations
  • Increase order value
  • Self-service order edits
  • Embedable portal
  • Instant 3pl/wms sync
  • Pre-shipment changes
  • Carrier verified addresses
  • Add products pre-packing
  • Customizable workflows
  • Rule builder automation
  • Hundreds of integrations

Screenshots

Screenshots

OrderEditing.com screenshot OrderEditing.com screenshot OrderEditing.com screenshot OrderEditing.com screenshot
+ 1 more
OrderEditing.com screenshot
Order Desk screenshot Order Desk screenshot Order Desk screenshot

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Pros

Pros

  • Eliminates common support tickets by allowing customers to edit their orders themselves
  • Drives more sales by recommending AI-suggested products that can be added with one click
  • Easy to embed the self-service portal into any email or page with customizable branding
  • Instant synchronization with 3PL or WMS to avoid overselling
  • Increases average order value through product recommendations
  • Supports self-serve changes to address, variant, contact details, and products before shipment
  • Reduces lost orders with carrier-verified shipping address recommendations
  • Facilitates customers in adding more products before packing
  • Refund options include gift card or store credit for order downgrades
  • Positive customer service reviews indicating very responsive support team
  • Significantly reduces support tickets related to incorrect addresses and order changes
  • Automated order fulfillment using Rule Builder
  • Hundreds of integrated services including shopping carts, marketplaces, and more
  • Supports print on demand fulfillment partners
  • Integrates with shipping companies and CRMs
  • Highly customizable to fit unique order workflows

Cons

Cons

  • Basic plans offer restricted features, limiting functionality without upgrading.
  • Users reported bugs that affect order modifications, causing occasional glitches.
  • Inability to edit multiple orders at once frustrates users with high-volume stores.
  • Complex setup due to vast customization options
  • Potential for a steep learning curve
  • Integration issues reported with certain services
  • Occasional bugs and glitches in the Rule Builder

Categories

Categories

Launched

Launched

Mar 25, 2025
Mar 25, 2025

Developer

Developer

Built by Order Editing

Apps:

1

Average Rating:

5

Reviews:

167

Built by Order Desk

Apps:

1

Average Rating:

4.9

Reviews:

43

Make Your Choice

Make Your Choice

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