Compare OrderEditing.com vs Order Edit Customer Service

OrderEditing.com

Let customers edit their order without contacting support.

Order Edit Customer Service

Let customers edit, cancel and reorder instantly

OrderEditing.com

Let customers edit their order without contacting support.

Order Edit Customer Service

Let customers edit, cancel and reorder instantly

Rating

167 Reviews

9.2

200 Reviews

9.1

Pricing

Install App More info

Features

Gift card refunds
Ai product recommendations
Increase order value
Self-service order edits
Embedable portal
Instant 3pl/wms sync
Pre-shipment changes
Carrier verified addresses
Add products pre-packing

Reorder items
Edit orders
Cancel orders

Screenshots

+ 1 more

Your request is being processed and will be delivered shortly. If you do not receive an email from Taranker within the next 5 minutes, please check your spam folder and mark it as "Not Spam" to ensure future emails reach your inbox.

Pros

Eliminates common support tickets by allowing customers to edit their orders themselves
Drives more sales by recommending AI-suggested products that can be added with one click
Easy to embed the self-service portal into any email or page with customizable branding
Instant synchronization with 3PL or WMS to avoid overselling
Increases average order value through product recommendations
Supports self-serve changes to address, variant, contact details, and products before shipment
Reduces lost orders with carrier-verified shipping address recommendations
Facilitates customers in adding more products before packing
Refund options include gift card or store credit for order downgrades
Positive customer service reviews indicating very responsive support team
Significantly reduces support tickets related to incorrect addresses and order changes

Customers can cancel orders on their own, providing them more control
Customers can edit their orders independently, reducing errors and improving satisfaction
Simplifies the process of reordering previous purchases, encouraging repeat customers
Enhances customer experience by providing self-service options
Decreases customer support costs as customers handle simple tasks themselves
Increases overall sales through improved customer satisfaction and convenience

Cons

Basic plans offer restricted features, limiting functionality without upgrading.
Users reported bugs that affect order modifications, causing occasional glitches.
Inability to edit multiple orders at once frustrates users with high-volume stores.

Order editing requires canceling the original order and reloading items in the shopping cart, which might cause confusion or inconvenience
Potential for increased order cancellations which might affect inventory management
Self-service cancellations may lead to loss of sales if not managed properly

Launched

Mar 25, 2025

Developer

Built by Order Editing

Apps:

Average Rating:

Reviews:

167

Built by Customer First focus

Apps:

Average Rating:

4.8

Reviews:

306

Make Your Choice

Install App More info View alternatives

Compare OrderEditing.com vs Order Edit Customer Service

OrderEditing.com

Order Edit Customer Service

OrderEditing.com

Order Edit Customer Service

Rating

Rating

Pricing

Pricing

Features

Features

Screenshots

Screenshots

Send this compare to my inbox

Pros

Pros

Cons

Cons

Categories

Categories

Launched

Launched

Developer

Developer

Built by Order Editing

Built by Customer First focus

Make Your Choice

Make Your Choice