Compare Orderify ‑ Order Edit Cancel vs AE

Name: AE: Order Editing &amp; Upsell
Brand: Account Editor

Orderify ‑ Order Edit Cancel

Let customers edit, cancel and reorder instantly

AE: Order Editing & Upsell

Instant order editing for Shopify: update details, reduce support needs.

Orderify ‑ Order Edit Cancel

Let customers edit, cancel and reorder instantly

AE: Order Editing & Upsell

Instant order editing for Shopify: update details, reduce support needs.

Rating

76 Reviews

9.1

101 Reviews

9.1

Pricing

Install App More info

Features

Reorder items
Edit orders
Cancel orders

Shopify integration
Mobile-friendly interface
Reduce support tickets
Instant order editing
Self-serve tool
Update shipping addresses
Modify quantities
Correct order errors

Screenshots

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+ 3 more

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Pros

Customers can cancel orders on their own, providing them more control
Customers can edit their orders independently, reducing errors and improving satisfaction
Simplifies the process of reordering previous purchases, encouraging repeat customers
Enhances customer experience by providing self-service options
Decreases customer support costs as customers handle simple tasks themselves
Increases overall sales through improved customer satisfaction and convenience

Empowers customers to update orders instantly, leading to better customer satisfaction.
Reduces the need for customer support by providing a self-serve editing solution.
Minimizes delivery issues through quick and easy order detail corrections.
Integrates easily with Shopify, ensuring smooth post-purchase management.
Enhances overall customer experience with a mobile-friendly interface.
Positive customer reviews highlight its usefulness in correcting delivery details without canceling orders.

Cons

Order editing requires canceling the original order and reloading items in the shopping cart, which might cause confusion or inconvenience
Potential for increased order cancellations which might affect inventory management
Self-service cancellations may lead to loss of sales if not managed properly

No specific cons noted in the available information, but potential cons might include compatibility issues with certain Shopify themes or third-party apps.
Limited information on security measures for editing access, which could be a concern for some stores.

Launched

May 01, 2016

Jan 01, 2025

Developer

Built by Customer First focus

Apps:

Average Rating:

4.7

Reviews:

120

Built by Account Editor

Apps:

Average Rating:

Reviews:

102

Make Your Choice

Install App More info View alternatives

Compare Orderify ‑ Order Edit Cancel vs AE | Order Editing & Upsell

Orderify ‑ Order Edit Cancel

AE: Order Editing & Upsell

Orderify ‑ Order Edit Cancel