Compare BIK Instagram, Whatsapp, Email vs ZB: WhatsApp & Messenger Chat

BIK Instagram, Whatsapp, Email

Create intelligent segments to target customers

ZB: WhatsApp & Messenger Chat

Support your customers quickly using Facebook Live Chat.

BIK Instagram, Whatsapp, Email

Create intelligent segments to target customers

ZB: WhatsApp & Messenger Chat

Support your customers quickly using Facebook Live Chat.

Rating

92 Reviews

7.9

109 Reviews

9.1

Pricing

Install App More info

Features

Abandoned cart recovery
Upsell and cross-sell
Welcome messages
Intelligent segments
Conversational messaging
Event triggers
Higher aov
Conversion boosts
Custom journeys
Growth strategy

Messenger contact
Message labeling
Notes in messenger
Message history

Screenshots

BIK Instagram, Whatsapp, Email screenshot

+ 2 more

ZB: WhatsApp & Messenger Chat screenshot

+ 2 more

Your request is being processed and will be delivered shortly. If you do not receive an email from Taranker within the next 5 minutes, please check your spam folder and mark it as "Not Spam" to ensure future emails reach your inbox.

Pros

Enables 2-way communication on revenue generating flows such as Abandoned cart recovery, upsell, cross-sell, welcome messages, and web store event triggers
Helps in increasing Average Order Value (AOV), conversion rates, and purchases
Offers a dedicated growth strategy manager to help strategize more than 30 revenue-generating flows
Provides marketing campaigns and automations for multiple platforms including Whatsapp, Instagram, Email, and SMS
Includes a unified helpdesk to address client queries from all channels in a single dashboard
Positive customer reviews highlighting excellent customer support and responsiveness
Streamlines workflow by simplifying manual tasks, resulting in higher efficiency
Cost-effective platform according to user feedback

Allows customers to contact you via their personal Messenger account
Ability to sort and label incoming messages
Option to keep notes inside Messenger for future reference
Message history is preserved indefinitely
Preferred by customers for communication over email
Enhances customer service and support
Simplifies customer engagement through a widely-used platform
Helps in managing and tracking customer interactions more efficiently

Cons

Negative reviews indicating issues with service continuity after the trial period ended
Complaints about the responsiveness and helpfulness of customer care after initial engagement
High pricing plans that may not be suitable for smaller businesses or startups
Instances of miscommunication regarding billing and plan upgrades

Dependence on Facebook Messenger platform; users must have a Messenger account
Potential privacy concerns with storing detailed customer notes in Messenger
Not suitable for customers who prefer traditional customer service channels like phone or email
Overreliance on a third-party platform might lead to issues if there are downtimes or changes in Facebook's policies
Might lack advanced customer service features found in dedicated CRM systems

Launched

Mar 31, 2025

Developer

Built by Manifest AI

Apps:

Average Rating:

4.8

Reviews:

140

Built by Zotabox

Apps:

Average Rating:

4.2

Reviews:

2,193

Make Your Choice

Install App More info View alternatives

Compare BIK Instagram, Whatsapp, Email vs ZB: WhatsApp & Messenger Chat

BIK Instagram, Whatsapp, Email

ZB: WhatsApp & Messenger Chat

BIK Instagram, Whatsapp, Email