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Chatra — Live Chat & Chatbot logo

Chatra — Live Chat & Chatbot

Chat with site visitors to boost engagement and drive sales.

Facebook Chat Box - Chatbot logo

Facebook Chat Box - Chatbot

Live chat with customers through Facebook Messenger.

Chatra — Live Chat & Chatbot logo

Chatra — Live Chat & Chatbot

Chat with site visitors to boost engagement and drive sales.

Facebook Chat Box - Chatbot logo

Facebook Chat Box - Chatbot

Live chat with customers through Facebook Messenger.

Rating

Rating

656 Reviews
9.1
505 Reviews
7.2

Pricing

Pricing

  • $31-$41 / Month
  • Free Plan Available
  • 10 Days Free Trial
Try for Free More info
  • Free App
More info

Features

Features

  • Social media integration
  • Live chat
  • Chatbot automation
  • Real-time visitor tracking
  • Cross-device support
  • Shared inbox
  • Cart saver
  • Targeted chats
  • 24/7 support
  • Live chat
  • Order confirmation
  • Abandoned cart messages
  • Subscribe popup
  • Marketing campaign

Screenshots

Screenshots

Chatra — Live Chat & Chatbot screenshot Chatra — Live Chat & Chatbot screenshot Chatra — Live Chat & Chatbot screenshot Chatra — Live Chat & Chatbot screenshot
+ 1 more
Chatra — Live Chat & Chatbot screenshot
Facebook Chat Box - Chatbot screenshot Facebook Chat Box - Chatbot screenshot Facebook Chat Box - Chatbot screenshot Facebook Chat Box - Chatbot screenshot
+ 4 more
Facebook Chat Box - Chatbot screenshot Facebook Chat Box - Chatbot screenshot Facebook Chat Box - Chatbot screenshot Facebook Chat Box - Chatbot screenshot

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Pros

Pros

  • Boosts engagement and drives sales
  • Offers Live Chat, Chatbot, Cart Saver, and Shared Inbox tools
  • Allows cross-selling products to increase average order value
  • Proactively reaches out to customers stuck at checkout
  • Enables sending targeted chats and providing 24/7 automated customer support
  • Connects social and email channels to manage all conversations from one spot
  • Intuitive interface for seamless integration
  • Real-time insights into visitor activity on the website
  • Available on Windows, Mac, Android, and iOS
  • Allows direct live chat with customers through Facebook Messenger
  • Helps store owners stay connected with customers uninterruptedly
  • Stores conversations for future marketing campaigns
  • Sends notifications for abandoned carts to encourage faster checkout
  • Provides a popup with discount codes to encourage customer sign-up
  • Automates marketing campaigns through Messenger
  • Sends detailed order confirmation messages

Cons

Cons

  • Instances of the app suddenly stopping to work after long-term use
  • Customer support perceived as ineffective
  • Potential disruptions could lead to hassle for both users and their customers
  • Dependent on Facebook Messenger platform which may not be preferred by all customers
  • Potential for notification overload leading to customer annoyance
  • May require continuous monitoring to respond promptly to customer inquiries
  • Relies heavily on user's Facebook engagement which can be limited based on demographic
  • Possible integration and technical issues with existing store infrastructure
  • Frequent updates and maintenance might be needed to stay compliant with Facebook's policies

Categories

Categories

Launched

Launched

Oct 28, 2015
Jun 12, 2018

Developer

Developer

Built by Roger Wilco LLC

Apps:

1

Average Rating:

4.8

Reviews:

656

Built by Shopify

Apps:

877

Average Rating:

3.7

Reviews:

38,186

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