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Facebook Chat Box - Chatbot logo

Facebook Chat Box - Chatbot

Live chat with customers through Facebook Messenger.

Relish AI Chatbot + ChatGPT logo

Relish AI Chatbot + ChatGPT

Automate Customer Support, Instant FAQ in Chat, Live Chat

Facebook Chat Box - Chatbot logo

Facebook Chat Box - Chatbot

Live chat with customers through Facebook Messenger.

Relish AI Chatbot + ChatGPT logo

Relish AI Chatbot + ChatGPT

Automate Customer Support, Instant FAQ in Chat, Live Chat

Rating

Rating

505 Reviews
7.2
24 Reviews
9.1

Pricing

Pricing

  • Free App
More info
  • $9-$99 / Month
  • 14 Days Free Trial
Try for Free More info

Features

Features

  • Live chat
  • Order confirmation
  • Abandoned cart messages
  • Subscribe popup
  • Marketing campaign
  • Subscription management
  • Virtual shopping assistant
  • Automated customer support
  • Instant faq responses
  • Order status updates
  • Human hand-off
  • Conversational campaigns

Screenshots

Screenshots

Facebook Chat Box - Chatbot screenshot Facebook Chat Box - Chatbot screenshot Facebook Chat Box - Chatbot screenshot Facebook Chat Box - Chatbot screenshot
+ 4 more
Facebook Chat Box - Chatbot screenshot Facebook Chat Box - Chatbot screenshot Facebook Chat Box - Chatbot screenshot Facebook Chat Box - Chatbot screenshot
Relish AI Chatbot + ChatGPT screenshot Relish AI Chatbot + ChatGPT screenshot Relish AI Chatbot + ChatGPT screenshot Relish AI Chatbot + ChatGPT screenshot
+ 3 more
Relish AI Chatbot + ChatGPT screenshot Relish AI Chatbot + ChatGPT screenshot Relish AI Chatbot + ChatGPT screenshot

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Pros

Pros

  • Allows direct live chat with customers through Facebook Messenger
  • Helps store owners stay connected with customers uninterruptedly
  • Stores conversations for future marketing campaigns
  • Sends notifications for abandoned carts to encourage faster checkout
  • Provides a popup with discount codes to encourage customer sign-up
  • Automates marketing campaigns through Messenger
  • Sends detailed order confirmation messages
  • 24/7 availability ensures constant customer support and engagement
  • Automates FAQs and live chat, freeing up time for more important tasks
  • Instant responses can boost store conversions and sales
  • Can hand-off to human agents if chatbot is unable to answer, ensuring customer satisfaction
  • Personalized conversational campaigns tailored to customer type and page improve user experience

Cons

Cons

  • Dependent on Facebook Messenger platform which may not be preferred by all customers
  • Potential for notification overload leading to customer annoyance
  • May require continuous monitoring to respond promptly to customer inquiries
  • Relies heavily on user's Facebook engagement which can be limited based on demographic
  • Possible integration and technical issues with existing store infrastructure
  • Frequent updates and maintenance might be needed to stay compliant with Facebook's policies
  • Complex queries may still require human intervention, which can delay responses
  • Customization of conversational campaigns may require additional setup and oversight
  • Depending on AI accuracy, some responses might lack the depth or accuracy of human interaction
  • Integration with existing systems might pose challenges for some businesses

Categories

Categories

Launched

Launched

Jun 12, 2018
Jan 28, 2020

Developer

Developer

Built by Shopify

Apps:

877

Average Rating:

3.7

Reviews:

38,186

Built by Relishly Inc

Apps:

1

Average Rating:

4.9

Reviews:

24

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