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Willdesk: Live Chat&AI Chatbot

Drive sales with Facebook Instagram,WhatsApp,Email,Help Center

Facebook Chat Box - Chatbot

Live chat with customers through Facebook Messenger.

Willdesk: Live Chat&AI Chatbot

Drive sales with Facebook Instagram,WhatsApp,Email,Help Center

Facebook Chat Box - Chatbot

Live chat with customers through Facebook Messenger.

Rating

Rating

811 Reviews
8.9
505 Reviews
7.2

Pricing

Pricing

  • $16.9-$149.9 / Month
  • Free Plan Available
  • 7 Days Free Trial
  • Free App

Features

Features

  • Social media integration
  • Customizable interface
  • Mobile app support
  • Order tracking
  • Email marketing integration
  • Chatbot automation
  • Shopify flow integration
  • Faq integration
  • Help center support
  • Multi-channel communication
  • Ticket management
  • Multiple stores support
  • Parcel tracking
  • Dropship management
  • Branded widgets
  • Sales live chat
  • Efficiency tools
  • Multi-platform inbox
  • Customer analytics
  • Live chat
  • Order confirmation
  • Abandoned cart messages
  • Subscribe popup
  • Marketing campaign

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Pros

Pros

  • Integration with multiple platforms (Facebook, Instagram, WhatsApp, Email, etc)
  • Comprehensive tool combining order tracking, FAQ page, Help center, and Chatbot
  • Ticketing system for managing inquiries from multiple social platforms and emails
  • Streamlines Shopify store operations and integrates with Shopify Flow
  • Branded self-service widget with Order Tracking, FAQs, and Contact form
  • Live chat feature to increase sales and efficiency
  • Multi-store integration with customization support (Fonts, FAQs, Style)
  • Integration with third-party marketing tools like Klaviyo, Mailchimp, Privy, and SMSBump
  • Positive feedback on customer support and ease of use
  • Helpful and competent support team
  • Allows direct live chat with customers through Facebook Messenger
  • Helps store owners stay connected with customers uninterruptedly
  • Stores conversations for future marketing campaigns
  • Sends notifications for abandoned carts to encourage faster checkout
  • Provides a popup with discount codes to encourage customer sign-up
  • Automates marketing campaigns through Messenger
  • Sends detailed order confirmation messages

Cons

Cons

  • Limited user feedback available due to only two reviews provided
  • Initial setup and integration may require assistance from support
  • Dependent on Facebook Messenger platform which may not be preferred by all customers
  • Potential for notification overload leading to customer annoyance
  • May require continuous monitoring to respond promptly to customer inquiries
  • Relies heavily on user's Facebook engagement which can be limited based on demographic
  • Possible integration and technical issues with existing store infrastructure
  • Frequent updates and maintenance might be needed to stay compliant with Facebook's policies

Launched

Launched

Apr 02, 2025
Apr 02, 2025

Developer

Developer

Apps:

8

Average Rating:

4.3

Reviews:

21,034

Apps:

982

Average Rating:

3.3

Reviews:

46,484

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