Compare Tidio Live Chat & AI Chatbots vs Juphy: AI Chatbot & ChatGPT

Tidio Live Chat & AI Chatbots

Live Chat boosted with Chatbots for the best customer support

Juphy: AI Chatbot & ChatGPT

24/7 AI Chatbot for after-hours sales and support

Tidio Live Chat & AI Chatbots

Live Chat boosted with Chatbots for the best customer support

Juphy: AI Chatbot & ChatGPT

24/7 AI Chatbot for after-hours sales and support

Rating

1,929 Reviews

7.7

23 Reviews

9.1

Pricing

Try for Free More info

Features

Product recommendations
Ai-powered chatbots
Visitor engagement
Live chat interaction
Sales boosting chatbots
Common questions resolving
Unified messaging platform
Dedicated shopify integration
Simple ticketing system

Customizable branding
Personalized recommendations
Automatic catalog sync
24/7 sales support
Detailed product answers
Return/refund assistance
One-click shopify setup
Frequent chatbot testing

Screenshots

Tidio Live Chat & AI Chatbots screenshot

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Pros

Enables excellent customer service and turns passive visitors into active buyers
Ready-to-use sales and support chatbots that increase revenue and answer common customer questions
Supports managing all customer messages in one place
Integration with Shopify is quick and straightforward
Live chat allows for quick problem-solving and proactive selling
Lyro AI bot can automatically solve customer questions
Features like previewing carts, checking order history, and recommending products directly in chat
Simple ticketing system for managing and resolving customer requests
App is highly rated by users for convenience, effectiveness, and customizable features
Dedicated mobile app allows communication with customers from anywhere

24/7 AI-powered support for after-hours sales and customer service
Personalized product recommendations for visitors
Answers detailed questions about product materials, ingredients, and FAQs
Improves customer satisfaction with continuous service
Converts website visitors into actual customers
One-click setup with Shopify, requiring no technical skills
Automatic synchronization with Shopify product catalog and FAQs
Options for customizable branding to reflect the store's identity
Ability to test the chatbot before publishing it on the website

Cons

Potential over-reliance on AI which may not handle complex or unique customer inquiries well
Might require fine-tuning and ongoing adjustments to maintain high accuracy
Could be perceived as less personal than human customer service
Initial setup and customization, while easy, might still pose minor challenges for non-tech-savvy users
AI responses might sometimes be less contextually perfect compared to human interaction

Launched

Jul 13, 2014

Dec 17, 2023

Developer

Built by TIDIO LLC

Apps:

Average Rating:

4.6

Reviews:

1,929

Built by Juphy, Inc.

Apps:

Average Rating:

Reviews:

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Compare Tidio Live Chat & AI Chatbots vs Juphy: AI Chatbot & ChatGPT

Tidio Live Chat & AI Chatbots

Juphy: AI Chatbot & ChatGPT

Tidio Live Chat & AI Chatbots

Juphy: AI Chatbot & ChatGPT

Rating

Rating

Pricing

Pricing

Features

Features

Screenshots

Screenshots

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Pros

Pros

Cons

Cons

Categories

Categories

Launched

Launched

Developer

Developer

Built by TIDIO LLC

Built by Juphy, Inc.

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