Compare Ordersify: Restocked Alerts vs Orderify ‑ Order Edit Cancel

Name: Orderify ‑ Order Edit Cancel
Brand: Customer First focus

Ordersify: Restocked Alerts

Avoid lost sales by using back in stock and Preorder campaigns

Orderify ‑ Order Edit Cancel

Let customers edit, cancel and reorder instantly

Ordersify: Restocked Alerts

Avoid lost sales by using back in stock and Preorder campaigns

Orderify ‑ Order Edit Cancel

Let customers edit, cancel and reorder instantly

Overview

What is Orderify ‑ Order Edit Cancel?

Order Edit Customer Service is a Shopify app focused on streamlining order adjustments and customer service workflows. It enables merchants to edit orders, issue refunds, and communicate changes to customers efficiently.

Key Strengths:

Quick order modifications
Built-in customer notifications
Affordable pricing plans

Rating

594 Reviews

9.1

78 Reviews

9.1

Pricing

Install App More info

Features

Multi-language support
Multi-location support
Restock notifications
Pre-order campaigns
Coming soon campaigns
Low-stock alerts
Custom email branding
Out-of-stock alerts
Automated email reports
Low-stock bar
Product status badges

Reorder items
Edit orders
Cancel orders

Screenshots

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Pros

Easily send restock notifications to customers
Set up pre-order and coming-soon campaigns
Automated low-stock and out-of-stock alerts and reports
Low-stock bar to inform customers about inventory levels
Product badges for item status like 'coming soon', 'pre-order', and 'low stock'
Send notifications with your email domain and branding
Supports 10+ popular languages including English, Chinese, German, Japanese, etc
Sends low-in-stock reports instantly and daily restock alerts
Supports multiple locations and specific warehouse notifications
Easy creation of pre-order and coming soon campaigns

Customers can cancel orders on their own, providing them more control
Customers can edit their orders independently, reducing errors and improving satisfaction
Simplifies the process of reordering previous purchases, encouraging repeat customers
Enhances customer experience by providing self-service options
Decreases customer support costs as customers handle simple tasks themselves
Increases overall sales through improved customer satisfaction and convenience

Cons

Customer support is unsatisfactory according to some users
Possible issues with exclusions and response times

Order editing requires canceling the original order and reloading items in the shopping cart, which might cause confusion or inconvenience
Potential for increased order cancellations which might affect inventory management
Self-service cancellations may lead to loss of sales if not managed properly

Launched

Oct 05, 2020

May 01, 2016

Developer

Built by Ordersify

Apps:

Average Rating:

4.1

Reviews:

670

Built by Customer First focus

Apps:

Average Rating:

4.7

Reviews:

121

Make Your Choice

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Compare Ordersify: Restocked Alerts vs Orderify ‑ Order Edit Cancel

Ordersify: Restocked Alerts

Orderify ‑ Order Edit Cancel

Ordersify: Restocked Alerts