Compare Willdesk: Live Chat&AI Chatbot vs Zipchat AI Chat & AI Chatbot

Name: Zipchat AI Chat &amp; AI Chatbot
Brand: Shopify

Willdesk: Live Chat&AI Chatbot

Drive sales with Facebook Instagram,WhatsApp,Email,Help Center

Zipchat AI Chat & AI Chatbot

Increase Sales & Automate Customer Service with GPT4 AI Chat

Willdesk: Live Chat&AI Chatbot

Drive sales with Facebook Instagram,WhatsApp,Email,Help Center

Zipchat AI Chat & AI Chatbot

Increase Sales & Automate Customer Service with GPT4 AI Chat

Rating

387 Reviews

8.5

129 Reviews

8.3

Pricing

Install App More info

Features

Social media integration
Customizable interface
Mobile app support
Order tracking
Email marketing integration
Chatbot automation
Shopify flow integration
Faq integration
Help center support
Multi-channel communication
Ticket management
Multiple stores support
Parcel tracking
Dropship management
Branded widgets
Sales live chat
Efficiency tools
Multi-platform inbox
Customer analytics

Multi-language support
Quick setup
Product recommendations
Order tracking
Proactive engagement
Upsell & cross-sell
Reduce refunds
Automated support
Self-training ai

Screenshots

Willdesk: Live Chat&AI Chatbot screenshot

+ 6 more

+ 7 more

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Pros

Integration with multiple platforms (Facebook, Instagram, WhatsApp, Email, etc)
Comprehensive tool combining order tracking, FAQ page, Help center, and Chatbot
Ticketing system for managing inquiries from multiple social platforms and emails
Streamlines Shopify store operations and integrates with Shopify Flow
Branded self-service widget with Order Tracking, FAQs, and Contact form
Live chat feature to increase sales and efficiency
Multi-store integration with customization support (Fonts, FAQs, Style)
Integration with third-party marketing tools like Klaviyo, Mailchimp, Privy, and SMSBump
Positive feedback on customer support and ease of use
Helpful and competent support team

Proactively engages visitors to understand their needs, handle objections, and answer questions
Recommends products, upsells, and cross-sells, effectively increasing conversion rates and reducing refunds
Self-trains and goes live in minutes, with the ability to adapt to your brand voice and style
Supports 95 languages, making it ideal for a global audience
Functions as an emphatic AI Support Chat, automating support and ticketing
Simple and straightforward setup with built-in design and customization tools
Seamless integration and ease of use
Enhances customer service with responsive, personalized interactions that reflect your brand
Deployable in less than 5 minutes, including AI training
Reduces support requests, decreasing operational costs

Cons

Limited user feedback available due to only two reviews provided
Initial setup and integration may require assistance from support

Limited information on long-term performance and stability
Possible dependency on the app for customer interactions, which might require continuous oversight to maintain quality
Initial cost and subscription fees could be a barrier for small businesses

Launched

Feb 21, 2021

May 22, 2023

Developer

Built by Shopify

Apps:

19244

Average Rating:

2.5

Reviews:

794,068

Built by Shopify

Apps:

19244

Average Rating:

2.5

Reviews:

794,068

Make Your Choice

Install App More info View alternatives

Compare Willdesk: Live Chat&AI Chatbot vs Zipchat AI Chat & AI Chatbot

Willdesk: Live Chat&AI Chatbot

Zipchat AI Chat & AI Chatbot

Willdesk: Live Chat&AI Chatbot