Compare Willdesk: Live Chat&AI Chatbot vs Moose: Live Chat FAQ Whatsapp

Name: Moose: Live Chat FAQ Whatsapp
Brand: MOOSE INNOVATIONS INC.

Willdesk: Live Chat&AI Chatbot

Drive sales with Facebook Instagram,WhatsApp,Email,Help Center

Moose: Live Chat FAQ Whatsapp

Advanced Helpdesk: FAQ builder, help center, support widget

Willdesk: Live Chat&AI Chatbot

Drive sales with Facebook Instagram,WhatsApp,Email,Help Center

Moose: Live Chat FAQ Whatsapp

Advanced Helpdesk: FAQ builder, help center, support widget

Rating

410 Reviews

8.5

317 Reviews

9.4

Pricing

Install App More info

Features

Social media integration
Customizable interface
Mobile app support
Order tracking
Email marketing integration
Chatbot automation
Shopify flow integration
Faq integration
Help center support
Multi-channel communication
Ticket management
Multiple stores support
Parcel tracking
Dropship management
Branded widgets
Sales live chat
Efficiency tools
Multi-platform inbox
Customer analytics

Faq builder
Help center templates
Support ticket management
Customizable help widget
Efficient helpdesk workflow
Insightful performance reports

Screenshots

Willdesk: Live Chat&AI Chatbot screenshot

+ 6 more

Moose: Live Chat FAQ Whatsapp screenshot

+ 3 more

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Pros

Integration with multiple platforms (Facebook, Instagram, WhatsApp, Email, etc)
Comprehensive tool combining order tracking, FAQ page, Help center, and Chatbot
Ticketing system for managing inquiries from multiple social platforms and emails
Streamlines Shopify store operations and integrates with Shopify Flow
Branded self-service widget with Order Tracking, FAQs, and Contact form
Live chat feature to increase sales and efficiency
Multi-store integration with customization support (Fonts, FAQs, Style)
Integration with third-party marketing tools like Klaviyo, Mailchimp, Privy, and SMSBump
Positive feedback on customer support and ease of use
Helpful and competent support team

Exclusively built for Shopify merchants ensuring tailored features
Quick setup of FAQ page/Help center with appealing templates in just 5 minutes
All-in-one support helpdesk that manages tickets from various channels
Customizable help widget for efficient ticket reception
Advanced helpdesk features including scheduled send, ticket tagging, and customer notes
Insightful reporting features for team and real-time ticket performance
24/7 support availability, ensuring round-the-clock service
Intuitive user interface allowing for seamless integration into product pages
High-quality customer support, including one-to-one demo calls and tutorial sessions

Cons

Limited user feedback available due to only two reviews provided
Initial setup and integration may require assistance from support

Missing information about pricing or possible limitations in the free version
Potential reliance on updates for promised features like the upcoming Chat feature

Launched

Feb 21, 2021

Aug 21, 2023

Developer

Built by Channelwill

Apps:

Average Rating:

4.8

Reviews:

11,253

Built by MOOSE INNOVATIONS INC.

Apps:

Average Rating:

2.5

Reviews:

317

Make Your Choice

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Compare Willdesk: Live Chat&AI Chatbot vs Moose: Live Chat FAQ Whatsapp

Willdesk: Live Chat&AI Chatbot

Moose: Live Chat FAQ Whatsapp

Willdesk: Live Chat&AI Chatbot