Compare Willdesk: Live Chat&AI Chatbot vs Live Chat by Combidesk

Willdesk: Live Chat&AI Chatbot

Drive sales with Facebook Instagram,WhatsApp,Email,Help Center

Live Chat by Combidesk

Live chat provides a fast way to connect with customers!

Willdesk: Live Chat&AI Chatbot

Drive sales with Facebook Instagram,WhatsApp,Email,Help Center

Live Chat by Combidesk

Live chat provides a fast way to connect with customers!

Rating

804 Reviews

8.9

57 Reviews

7.4

Pricing

Try for Free More info

Features

Social media integration
Customizable interface
Mobile app support
Order tracking
Email marketing integration
Chatbot automation
Shopify flow integration
Faq integration
Help center support
Multi-channel communication
Ticket management
Multiple stores support
Parcel tracking
Dropship management
Branded widgets
Sales live chat
Efficiency tools
Multi-platform inbox
Customer analytics

Automatic installation
Customer information autofill
Shopping basket visibility

Screenshots

Willdesk: Live Chat&AI Chatbot screenshot

+ 6 more

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Pros

Integration with multiple platforms (Facebook, Instagram, WhatsApp, Email, etc)
Comprehensive tool combining order tracking, FAQ page, Help center, and Chatbot
Ticketing system for managing inquiries from multiple social platforms and emails
Streamlines Shopify store operations and integrates with Shopify Flow
Branded self-service widget with Order Tracking, FAQs, and Contact form
Live chat feature to increase sales and efficiency
Multi-store integration with customization support (Fonts, FAQs, Style)
Integration with third-party marketing tools like Klaviyo, Mailchimp, Privy, and SMSBump
Positive feedback on customer support and ease of use
Helpful and competent support team

Provides fast communication with customers, enhancing customer service
Potential to boost conversion rates by assisting customers in real-time
Acts as a virtual sales representative, helping manage more sales
Enables quick and personalized service, improving customer satisfaction
Automatic installation in Shopify webshop, simplifying setup
Automatic completion of customer information during chat, increasing efficiency
Shows current products in the shopping basket in the chat dashboard, aiding in guided sales

Cons

Limited user feedback available due to only two reviews provided
Initial setup and integration may require assistance from support

Potential for increased workload due to managing live chats constantly
Might require staff training to effectively utilize the chat features
Chat functionality may not integrate seamlessly with all Shopify themes
Dependence on internet stability; poor connection can hamper communication
Over-reliance on chat might reduce the use of other communication channels

Launched

Feb 21, 2021

Oct 07, 2015

Developer

Built by Channelwill

Apps:

Average Rating:

4.3

Reviews:

20,472

Built by Combidesk

Apps:

Average Rating:

2.7

Reviews:

255

Make Your Choice

Try for Free More info View alternatives

Compare Willdesk: Live Chat&AI Chatbot vs Live Chat by Combidesk

Willdesk: Live Chat&AI Chatbot

Live Chat by Combidesk

Willdesk: Live Chat&AI Chatbot

Live Chat by Combidesk

Rating

Rating

Pricing

Pricing

Features

Features

Screenshots

Screenshots

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Pros

Pros

Cons

Cons

Categories

Categories

Launched

Launched

Developer

Developer

Built by Channelwill

Built by Combidesk

Make Your Choice

Make Your Choice