Compare Willdesk: Live Chat&AI Chatbot vs Chatty AI Chatbot & Live Chat

Name: Chatty AI Chatbot &amp; Live Chat
Brand: Chatty (By Avada)

Willdesk: Live Chat&AI Chatbot

Drive sales with Facebook Instagram,WhatsApp,Email,Help Center

Chatty AI Chatbot & Live Chat

Enhance Help center: WhatsApp, Live chat, FAQs, Inbox, Chatbot

Willdesk: Live Chat&AI Chatbot

Drive sales with Facebook Instagram,WhatsApp,Email,Help Center

Chatty AI Chatbot & Live Chat

Enhance Help center: WhatsApp, Live chat, FAQs, Inbox, Chatbot

Overview

What is Willdesk: Live Chat&AI Chatbot?

Willdesk Live Chat & AI Chatbot is a Shopify app that combines live chat support with AI-powered automation to improve customer engagement and streamline responses.

Key Strengths:

AI-driven chatbot for automated responses
Multi-channel support (email, social media, live chat)
Customizable chat widgets

What is Chatty AI Chatbot & Live Chat?

Chatty AI Chatbot & Live Chat is a Shopify app that combines AI-powered chatbots with live chat functionality. It helps automate customer interactions, provide instant support, and boost conversions with personalized recommendations.

Key Strengths:

AI-driven chatbots for 24/7 customer support
Personalized product recommendations to increase sales
Easy integration with Shopify stores

Rating

393 Reviews

8.7

1,499 Reviews

9.4

Pricing

Install App More info

Features

Social media integration
Customizable interface
Mobile app support
Order tracking
Email marketing integration
Chatbot automation
Shopify flow integration
Faq integration
Help center support
Multi-channel communication
Ticket management
Multiple stores support
Parcel tracking
Dropship management
Branded widgets
Sales live chat
Efficiency tools
Multi-platform inbox
Customer analytics

Order tracking
Whatsapp integration
24/7 automation
Faq management
Faq popups
Personalized contact
Query resolution
Livechat support

Screenshots

Willdesk: Live Chat&AI Chatbot screenshot

+ 6 more

Chatty AI Chatbot & Live Chat screenshot

+ 3 more

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Pros

Integration with multiple platforms (Facebook, Instagram, WhatsApp, Email, etc)
Comprehensive tool combining order tracking, FAQ page, Help center, and Chatbot
Ticketing system for managing inquiries from multiple social platforms and emails
Streamlines Shopify store operations and integrates with Shopify Flow
Branded self-service widget with Order Tracking, FAQs, and Contact form
Live chat feature to increase sales and efficiency
Multi-store integration with customization support (Fonts, FAQs, Style)
Integration with third-party marketing tools like Klaviyo, Mailchimp, Privy, and SMSBump
Positive feedback on customer support and ease of use
Helpful and competent support team

Excellent user experience and intuitive interface
Responsive and helpful customer support available 24/7
Easy to install and navigate
Improves user experience, boosts conversion rates, and minimizes cart abandonment
Personalized Contact Us options via WhatsApp build trust and cut support time
Instant order tracking, quick query resolution, and tailored assistance
Customizable options and seamless integration with any website or platform
Stunning themes for FAQs popup and Help Center
Allows businesses to create numerous queries and FAQ categories
Multiple Contact Us methods including LiveChat support, Phone call, and Messenger

Cons

Limited user feedback available due to only two reviews provided
Initial setup and integration may require assistance from support

Currently supports only one language
No option to upload custom profile photos for chat avatars, only uses Shopify store logo

Launched

Feb 21, 2021

Jun 08, 2022

Developer

Built by Channelwill

Apps:

Average Rating:

4.8

Reviews:

10,789

Built by Chatty (By Avada)

Apps:

Average Rating:

4.9

Reviews:

1,499

Make Your Choice

Install App More info View alternatives

Compare Willdesk: Live Chat&AI Chatbot vs Chatty AI Chatbot & Live Chat

Willdesk: Live Chat&AI Chatbot

Chatty AI Chatbot & Live Chat

Willdesk: Live Chat&AI Chatbot