Compare Trusted Help Center & FAQ vs SB: Helpdesk, Live Chat & FAQs

Name: SB: Helpdesk, Live Chat &amp; FAQs
Brand: Shopify

Trusted Help Center & FAQ

Fully customisable & FAQ page, product FAQ & bubble FAQ!

SB: Helpdesk, Live Chat & FAQs

Quickly build a help center & product FAQs w/ ChatGPT FAQs app

Trusted Help Center & FAQ

Fully customisable & FAQ page, product FAQ & bubble FAQ!

SB: Helpdesk, Live Chat & FAQs

Quickly build a help center & product FAQs w/ ChatGPT FAQs app

Rating

76 Reviews

9.1

329 Reviews

5.5

Pricing

Install App More info

Features

Multilingual support
Customizable help center
Bubble faq
Product page faq
Media integration

Chatgpt integration
Live chat support
Ai faq builder
Product page faqs
Support ticketing system
Multilingual faqs
Centralized helpdesk

Screenshots

+ 1 more

SB: Helpdesk, Live Chat & FAQs screenshot

+ 2 more

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Pros

Fully customizable FAQ help center page, allowing adjustments to font size, color, style, etc
Does not require changes to the theme and works independently, no coding/programming knowledge needed
New feature: bubble FAQ on selected pages
Supports multiple language translations and can be used on both separate FAQ pages and product pages
Admin dashboard is easy to use for creating customized questions and answers
Ability to add images and videos to FAQ answers and format texts
Highly praised support team, with quick and helpful responses
Makes it easy to add video FAQs

Easy-to-use customer service solution for e-commerce
User-friendly FAQ builder for creating informative and easy-to-navigate FAQ pages
Saves valuable support team resources
Integrated ChatGPT for automatically generating FAQs
Leverage live chat and a support ticketing system to enhance customer interactions
24/7 live chat support available
AI-powered FAQ translations for global reach
Display product FAQs directly on the product page to boost sales and conversion rate
Centralized inquiries from multiple channels in one helpdesk ticketing system
Feature-rich platform that covers every aspect of customer support
Intuitive and easy-to-navigate interface
Responsive and knowledgeable support team

Cons

Launched

Jan 24, 2021

Dec 07, 2015

Developer

Built by Shopify

Apps:

18460

Average Rating:

2.4

Reviews:

755,498

Built by Shopify

Apps:

18460

Average Rating:

2.4

Reviews:

755,498

Make Your Choice

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Compare Trusted Help Center & FAQ vs SB: Helpdesk, Live Chat & FAQs

Trusted Help Center & FAQ

SB: Helpdesk, Live Chat & FAQs

Trusted Help Center & FAQ