Compare Tidio ‑ Live Chat & AI Chatbot vs Zipchat AI Chat & AI Chatbot

Name: Zipchat AI Chat &amp; AI Chatbot
Brand: Shopify

Tidio ‑ Live Chat & AI Chatbot

Live Chat boosted with Chatbots for the best customer support

Zipchat AI Chat & AI Chatbot

Increase Sales & Automate Customer Service with GPT4 AI Chat

Tidio ‑ Live Chat & AI Chatbot

Live Chat boosted with Chatbots for the best customer support

Zipchat AI Chat & AI Chatbot

Increase Sales & Automate Customer Service with GPT4 AI Chat

Rating

1,034 Reviews

9.3

116 Reviews

8.5

Pricing

Install App More info

Features

Product recommendations
Ai-powered chatbots
Visitor engagement
Live chat interaction
Sales boosting chatbots
Common questions resolving
Unified messaging platform
Dedicated shopify integration
Simple ticketing system

Multi-language support
Quick setup
Product recommendations
Order tracking
Proactive engagement
Upsell & cross-sell
Reduce refunds
Automated support
Self-training ai

Screenshots

Tidio ‑ Live Chat & AI Chatbot screenshot

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Pros

Enables excellent customer service and turns passive visitors into active buyers
Ready-to-use sales and support chatbots that increase revenue and answer common customer questions
Supports managing all customer messages in one place
Integration with Shopify is quick and straightforward
Live chat allows for quick problem-solving and proactive selling
Lyro AI bot can automatically solve customer questions
Features like previewing carts, checking order history, and recommending products directly in chat
Simple ticketing system for managing and resolving customer requests
App is highly rated by users for convenience, effectiveness, and customizable features
Dedicated mobile app allows communication with customers from anywhere

Proactively engages visitors to understand their needs, handle objections, and answer questions
Recommends products, upsells, and cross-sells, effectively increasing conversion rates and reducing refunds
Self-trains and goes live in minutes, with the ability to adapt to your brand voice and style
Supports 95 languages, making it ideal for a global audience
Functions as an emphatic AI Support Chat, automating support and ticketing
Simple and straightforward setup with built-in design and customization tools
Seamless integration and ease of use
Enhances customer service with responsive, personalized interactions that reflect your brand
Deployable in less than 5 minutes, including AI training
Reduces support requests, decreasing operational costs

Cons

Limited information on long-term performance and stability
Possible dependency on the app for customer interactions, which might require continuous oversight to maintain quality
Initial cost and subscription fees could be a barrier for small businesses

Launched

Jul 13, 2014

May 22, 2023

Developer

Built by Shopify

Apps:

17859

Average Rating:

2.5

Reviews:

728,940

Built by Shopify

Apps:

17859

Average Rating:

2.5

Reviews:

728,940

Make Your Choice

Install App More info View alternatives

Compare Tidio ‑ Live Chat & AI Chatbot vs Zipchat AI Chat & AI Chatbot

Tidio ‑ Live Chat & AI Chatbot

Zipchat AI Chat & AI Chatbot

Tidio ‑ Live Chat & AI Chatbot