Tidio vs Juphy: Best AI Chatbot for Shopify

Name: Juphy: AI Chatbot &amp; ChatGPT
Brand: Juphy, Inc.

Compare Tidio vs Juphy for Shopify: features, pricing, and ease of use. Pick the best AI chatbot to boost your store's customer support! Are you looking for the best AI chatbot solution for your Shopify store? Tidio Live Chat & AI Chatbot and Juphy AI Chatbot & ChatGPT Shopify Apps are two leading options. This guide compares their features, pricing, and performance to help you decide.

Tidio ‑ Live Chat & AI Chatbot

Live Chat boosted with Chatbots for the best customer support

Juphy: AI Chatbot & ChatGPT

24/7 AI Chatbot for after-hours sales and support

Tidio ‑ Live Chat & AI Chatbot

Live Chat boosted with Chatbots for the best customer support

Juphy: AI Chatbot & ChatGPT

24/7 AI Chatbot for after-hours sales and support

Overview

What is Tidio ‑ Live Chat & AI Chatbot?

Tidio Live Chat & AI Chatbot is a customer service tool combining live chat with AI automation. It helps Shopify store owners engage visitors, answer FAQs, and convert leads.

Key Strengths:

Live chat with human and AI-powered responses
Pre-built chatbot templates for quick setup
Multi-channel integration (Facebook, Instagram, email)

What is Juphy: AI Chatbot & ChatGPT?

Juphy AI Chatbot & ChatGPT is a Shopify app leveraging OpenAI's ChatGPT for automated customer interactions. It focuses on AI-driven support, order tracking, and personalized recommendations.

Key Strengths:

GPT-powered conversational AI for natural interactions
Automated order status updates and cart recovery
Seamless Shopify integration with no coding needed

Rating

851 Reviews

7.5

34 Reviews

8.9

Pricing

Install App More info

Features

Product recommendations
Ai-powered chatbots
Visitor engagement
Live chat interaction
Sales boosting chatbots
Common questions resolving
Unified messaging platform
Dedicated shopify integration
Simple ticketing system

Customizable branding
Personalized recommendations
Automatic catalog sync
24/7 sales support
Detailed product answers
Return/refund assistance
One-click shopify setup
Frequent chatbot testing

Screenshots

Tidio ‑ Live Chat & AI Chatbot screenshot

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Pros

Enables excellent customer service and turns passive visitors into active buyers
Ready-to-use sales and support chatbots that increase revenue and answer common customer questions
Supports managing all customer messages in one place
Integration with Shopify is quick and straightforward
Live chat allows for quick problem-solving and proactive selling
Lyro AI bot can automatically solve customer questions
Features like previewing carts, checking order history, and recommending products directly in chat
Simple ticketing system for managing and resolving customer requests
App is highly rated by users for convenience, effectiveness, and customizable features
Dedicated mobile app allows communication with customers from anywhere

24/7 AI-powered support for after-hours sales and customer service
Personalized product recommendations for visitors
Answers detailed questions about product materials, ingredients, and FAQs
Improves customer satisfaction with continuous service
Converts website visitors into actual customers
One-click setup with Shopify, requiring no technical skills
Automatic synchronization with Shopify product catalog and FAQs
Options for customizable branding to reflect the store's identity
Ability to test the chatbot before publishing it on the website

Cons

Potential over-reliance on AI which may not handle complex or unique customer inquiries well
Might require fine-tuning and ongoing adjustments to maintain high accuracy
Could be perceived as less personal than human customer service
Initial setup and customization, while easy, might still pose minor challenges for non-tech-savvy users
AI responses might sometimes be less contextually perfect compared to human interaction

Launched

Jul 13, 2014

Dec 17, 2023

Developer

Built by TIDIO LLC

Apps:

Average Rating:

4.5

Reviews:

851

Built by Juphy, Inc.

Apps:

Average Rating:

4.9

Reviews:

Make Your Choice

Install App More info View alternatives

Install App More info

Frequently Asked Questions (FAQ)

Which app offers better AI capabilities?

Juphy uses ChatGPT for more advanced conversational AI, while Tidio focuses on hybrid live chat and basic automation.
Does Tidio support multilingual chats?

Yes, Tidio offers multilingual support, making it suitable for global stores.
Can Juphy automate order tracking?

Yes, Juphy automatically provides order status updates to customers via chat.
Which app is more affordable for small stores?

Tidio has a free plan with limited features, while Juphy offers competitive paid plans based on message volume.
Do both apps integrate with Shopify?

Yes, both Tidio and Juphy are designed specifically for Shopify stores.

Tidio vs Juphy: Best AI Chatbot for Shopify

Tidio ‑ Live Chat & AI Chatbot

Juphy: AI Chatbot & ChatGPT

Tidio ‑ Live Chat & AI Chatbot