Compare StatusPro: Custom Order Status vs Orderify ‑ Order Edit Cancel

Name: Orderify ‑ Order Edit Cancel
Brand: Customer First focus

StatusPro ‑ Order Status

Simplify order management with your own custom order statuses.

Orderify ‑ Order Edit Cancel

Let customers edit, cancel and reorder instantly

StatusPro ‑ Order Status

Simplify order management with your own custom order statuses.

Orderify ‑ Order Edit Cancel

Let customers edit, cancel and reorder instantly

Overview

What is StatusPro ‑ Order Status?

StatusPro Order Status is a Shopify app designed to help merchants track and manage order statuses seamlessly. It provides real-time updates and customizable status options to streamline order fulfillment.

Key Strengths:

Real-time order status tracking
Customizable status labels
User-friendly interface

What is Orderify ‑ Order Edit Cancel?

Order Edit Customer Service is a Shopify app focused on streamlining order adjustments and customer service workflows. It enables merchants to edit orders, issue refunds, and communicate changes to customers efficiently.

Key Strengths:

Quick order modifications
Built-in customer notifications
Affordable pricing plans

Rating

56 Reviews

9.1

78 Reviews

9.1

Pricing

Install App More info

Features

Custom order statuses
Auto email notifications
Order lookup page
Qr code updates
Order due dates

Reorder items
Edit orders
Cancel orders

Screenshots

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Pros

Simplifies order management with custom order statuses tailored to business needs
Reduces customer queries by keeping customers informed on order status
Improves customer satisfaction through timely updates and transparency
Custom statuses can have their own email templates, which are quick and easy to create
Enables automatic email notifications to customers or third parties when order status changes
Allows for automatic or manual order status changes, including QR code scanning on smartphones
Provides an order lookup page for customers to track their order progress independently
Helps manage orders by allowing the setting of order due dates

Customers can cancel orders on their own, providing them more control
Customers can edit their orders independently, reducing errors and improving satisfaction
Simplifies the process of reordering previous purchases, encouraging repeat customers
Enhances customer experience by providing self-service options
Decreases customer support costs as customers handle simple tasks themselves
Increases overall sales through improved customer satisfaction and convenience

Cons

While customizable, may require initial setup and maintenance to align with specific business processes
Dependence on internet connectivity for real-time updates and QR code scanning functionality
Potential need for continuous monitoring to ensure all custom statuses and email templates remain up-to-date

Order editing requires canceling the original order and reloading items in the shopping cart, which might cause confusion or inconvenience
Potential for increased order cancellations which might affect inventory management
Self-service cancellations may lead to loss of sales if not managed properly

Launched

Jul 26, 2022

May 01, 2016

Developer

Built by Indie SaaS

Apps:

Average Rating:

4.9

Reviews:

Built by Customer First focus

Apps:

Average Rating:

4.7

Reviews:

121

Make Your Choice

Install App More info View alternatives

Compare StatusPro: Custom Order Status vs Orderify ‑ Order Edit Cancel

StatusPro ‑ Order Status

Orderify ‑ Order Edit Cancel

StatusPro ‑ Order Status