Compare Rise.ai: Gift Cards & Loyalty vs Rivo: Loyalty Program, Rewards

Name: Rivo: Loyalty Program, Rewards
Brand: Rivo

Rise.ai: Gift Cards & Loyalty

Gift Card, Loyalty Programs, Cashback, Store Credit & Rewards

Rivo: Loyalty Program, Rewards

DTC Retention platform || Loyalty, Referrals & Memberships

Rise.ai: Gift Cards & Loyalty

Gift Card, Loyalty Programs, Cashback, Store Credit & Rewards

Rivo: Loyalty Program, Rewards

DTC Retention platform || Loyalty, Referrals & Memberships

Overview

What is Rise.ai: Gift Cards & Loyalty?

RiseAI is a Shopify app designed to enhance customer loyalty through gift cards, rewards, and store credit programs. It helps merchants increase repeat purchases with customizable incentives.

Key Strengths:

Advanced loyalty program customization
Seamless Shopify integration
Automated reward tracking

What is Rivo: Loyalty Program, Rewards?

Rivo Loyalty, Rewards & Referrals is a Shopify app focused on increasing customer engagement with gamified rewards, referral incentives, and automated workflows.

Key Strengths:

Gamification features like spin-the-wheel rewards
Built-in referral program
Automated email and SMS campaigns

Rating

762 Reviews

8.4

1,514 Reviews

9.3

Pricing

Install App More info

Features

Vip tiers
Gift card sales
Store credit management
Bulk gift cards
Cash back programs
Digital wallets
Membership perks
Loyalty programs
Pos integration
Customer referrals

Regular updates
Referral programs
Customizable loyalty
Membership integration
Stack integration
Developer toolkit

Screenshots

+ 3 more

+ 5 more

Your request is being processed and will be delivered shortly. If you do not receive an email from Taranker within the next 5 minutes, please check your spam folder and mark it as "Not Spam" to ensure future emails reach your inbox.

Pros

Integrates easily with Shopify
Multiple functions: gift card sales, store credit management, rewards, referrals, refunds, and loyalty programs
Allows for store credit incentives in dollar amounts instead of points
Omnichannel support, enabling rewards both online and in-store
Supports a variety of program types: cash back, custom programs, digital wallets, VIP tiers, etc
User-friendly and customizable
Highly praised customer service

Fully customizable loyalty and referrals platform
Built for fast growing DTC brands
24/7 world class live chat support
Instant integration with various tech stacks (Klaviyo, Gorgias, Postscript, etc)
Weekly product updates using the latest Shopify tech
Variety of loyalty programs and reward options
Extremely positive customer reviews, especially regarding support team
Cost-effective compared to other loyalty solutions
Offers full customization with the Rivo Developer Toolkit

Cons

May require effort and time to customize for use in specific regions (eg, Japan)
VIP-tier-based loyalty program is not fully functional—customers cannot easily see tiers or track their progress
Some features may be underdeveloped or have usability issues

Setup can be time-consuming (up to 3 hours for some users)
Initial hiccups with understanding all features and settings
Limited training courses available for newbies
Some users experienced issues with fraud detection tools
Flat-rate support option or additional training might be beneficial

Launched

Dec 16, 2014

Jan 17, 2021

Developer

Built by Rise.ai

Apps:

Average Rating:

4.7

Reviews:

762

Built by Rivo

Apps:

Average Rating:

4.9

Reviews:

1,514

Make Your Choice

Install App More info View alternatives

Compare Rise.ai: Gift Cards & Loyalty vs Rivo: Loyalty Program, Rewards

Rise.ai: Gift Cards & Loyalty

Rivo: Loyalty Program, Rewards

Rise.ai: Gift Cards & Loyalty