Compare Re:amaze AI Helpdesk & Chat vs Relish AI Chatbot + ChatGPT

Name: Relish AI Chatbot + ChatGPT
Brand: Relishly Inc

Re:amaze AI Helpdesk & Chat

Convert more customers w/ AI powered helpdesk and live chat

Relish AI Chatbot + ChatGPT

Automate Customer Support, Instant FAQ in Chat, Live Chat

Re:amaze AI Helpdesk & Chat

Convert more customers w/ AI powered helpdesk and live chat

Relish AI Chatbot + ChatGPT

Automate Customer Support, Instant FAQ in Chat, Live Chat

Overview

What is Relish AI Chatbot + ChatGPT?

Relish AI is a Shopify chatbot powered by ChatGPT, designed to enhance customer interactions, automate sales, and provide personalized shopping experiences.

Key Strengths:

AI-driven conversational sales assistant
Seamless Shopify integration
Customizable responses and branding

Rating

175 Reviews

5.5

17 Reviews

Pricing

Install App More info

Features

Push notifications
Automations
Order management
Ai chatbots
Content generation
Unified inbox
Ai-powered live chat
Satisfaction surveys
Status pages

Subscription management
Virtual shopping assistant
Automated customer support
Instant faq responses
Order status updates
Human hand-off
Conversational campaigns

Screenshots

+ 8 more

+ 3 more

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Pros

AI-powered helpdesk and live chat optimized for sales
Unified helpdesk inbox and CRM that maps conversations to orders, revenue, returns, and reviews
Ability to unify email, social, SMS, and voice conversations in a single inbox
Directly manage, modify, and create Shopify orders within customer support and chats
AI capabilities for creating replies, writing FAQ articles, building chatbots, and summarizing
Automation of common tasks and patterns with data and rules to save time
Contains features for satisfaction surveys, status pages, and push notifications to keep customers engaged

24/7 availability ensures constant customer support and engagement
Automates FAQs and live chat, freeing up time for more important tasks
Instant responses can boost store conversions and sales
Can hand-off to human agents if chatbot is unable to answer, ensuring customer satisfaction
Personalized conversational campaigns tailored to customer type and page improve user experience

Cons

May require a learning curve to set up and optimize AI functionalities
Potential integration issues with non-Shopify platforms
Could be expensive for small businesses
Dependent on the reliability of AI algorithms which may need fine-tuning
Some users might find the unified inbox overwhelming if not managed properly

Complex queries may still require human intervention, which can delay responses
Customization of conversational campaigns may require additional setup and oversight
Depending on AI accuracy, some responses might lack the depth or accuracy of human interaction
Integration with existing systems might pose challenges for some businesses

Launched

Mar 31, 2014

Jan 28, 2020

Developer

Built by Reamaze

Apps:

Average Rating:

4.4

Reviews:

175

Built by Relishly Inc

Apps:

Average Rating:

4.9

Reviews:

Make Your Choice

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Compare Re:amaze AI Helpdesk & Chat vs Relish AI Chatbot + ChatGPT

Re:amaze AI Helpdesk & Chat

Relish AI Chatbot + ChatGPT

Re:amaze AI Helpdesk & Chat