Compare Peek! ‑ Better Replay & Survey vs Propel Replay, Survey, Heatmap

Name: Propel Replay, Survey, Heatmap
Brand: Shopify

Peek! ‑ Better Replay & Survey

Heatmap & Google Analytics Alternative - Increase Sales & SEO

Propel Replay, Survey, Heatmap

Watch shoppers in action! Find errors with visitor replays!

Peek! ‑ Better Replay & Survey

Heatmap & Google Analytics Alternative - Increase Sales & SEO

Propel Replay, Survey, Heatmap

Watch shoppers in action! Find errors with visitor replays!

Overview

What is Propel Replay, Survey, Heatmap?

Propel is a Shopify app focused on session recordings, heatmaps, and user behavior analytics. It provides actionable insights to enhance store usability and sales.

Key Strengths:

Detailed session replay and heatmap functionality
User-friendly dashboard with clear insights
Optimized for Shopify stores

Rating

597 Reviews

7.7

489 Reviews

Pricing

Install App More info

Features

Post-purchase surveys
Session replay
Customer surveys
User behavior insights
Ecommerce segmentation

Automatic installation
Error identification
Playback algorithms
Customer session recording
Filtering capabilities
Bot detection

Screenshots

Peek! ‑ Better Replay & Survey screenshot

+ 2 more

Propel Replay, Survey, Heatmap screenshot

+ 3 more

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Pros

Provides detailed session recordings including browser, session length, location, and timestamp
Helps analyze customer behavior to improve website elements and increase sales
Simple surveys can be integrated seamlessly into the checkout page to gather customer feedback
Easy-to-read insights and e-commerce specific segmentation
Allows direct communication with customers to spot pain points and improve performance
Helps convert visitors into customers by understanding user experience (UX)
Centralized survey responses to better understand user feedback
Highly praised customer service
Offers extra sessions for free upon request

Provides valuable insights into customer behavior by recording visitor interactions
User-friendly and easy to set up, making it accessible for users with no coding knowledge
Helps identify issues such as broken links, bots, and competitor activity that could be affecting sales and ad spending
Filters by various criteria like country and traffic type to focus on relevant replays
Customer support is responsive and helpful, aiding in quick resolution of issues
Offers a real-time playback feature showing actual user behavior, crucial for optimizing website layout
Installation is automatic and quick, requiring no technical expertise
Cost-effective with a high value for the features provided

Cons

Limited feedback on long-term performance as many reviews are from users who have just started using the app
No negative reviews or cons provided in the current dataset, which could indicate potential review bias or lack of comprehensive feedback

Launched

Mar 19, 2019

Jun 16, 2021

Developer

Built by CartKit

Apps:

Average Rating:

4.7

Reviews:

597

Built by Shopify

Apps:

16460

Average Rating:

2.4

Reviews:

529,604

Make Your Choice

Install App More info View alternatives

Compare Peek! ‑ Better Replay & Survey vs Propel Replay, Survey, Heatmap

Peek! ‑ Better Replay & Survey

Propel Replay, Survey, Heatmap

Peek! ‑ Better Replay & Survey