Taranker.Com Logo

Order Returns | easyReturns

Simplifies your Order Returns, for you and your Customers!

OrderEditing.com

Let customers edit their order without contacting support.

Order Returns | easyReturns

Simplifies your Order Returns, for you and your Customers!

OrderEditing.com

Let customers edit their order without contacting support.

Overview

Overview

What is OrderEditing.com?

OrderEditing.com is a Shopify app designed to simplify order modifications post-purchase. It allows merchants to edit orders, adjust prices, add/remove items, and update customer details seamlessly.

Key Strengths:

  • Comprehensive order editing capabilities
  • User-friendly interface
  • Supports bulk order updates

Rating

Rating

67 Reviews
9.1
255 Reviews
9.2

Pricing

Pricing

  • $19-$79 / Month
  • 15 Days Free Trial
  • $39-$399 / Month
  • Free Plan Available
  • 14 Days Free Trial

Features

Features

  • Automated return labels
  • Workflow customization
  • Custom returns portal
  • Return label creation
  • Own return reasons
  • Gift card refunds
  • Ai product recommendations
  • Increase order value
  • Self-service order edits
  • Embedable portal
  • Instant 3pl/wms sync
  • Pre-shipment changes
  • Carrier verified addresses
  • Add products pre-packing

Screenshots

Screenshots

Send this compare to my inbox

By proceeding, you agree to our Terms Of Conditions and Privacy Policy.
Your request is being processed and will be delivered shortly. If you do not receive an email from Taranker within the next 5 minutes, please check your spam folder and mark it as "Not Spam" to ensure future emails reach your inbox.

Pros

Pros

  • Picks up where Shopify's native return capabilities end
  • Provides a customizable returns portal under your shop domain
  • Portal can be customized with your corporate identity and additional information for customers
  • Automation options for return requests
  • Creation of return labels and return slips (limited to Germany, Austria, and Switzerland)
  • Supports workflows for returns, exchanges, vouchers, and refunds
  • Creation of DHL, GLS, or DPD return labels
  • Automatic creation of return labels based on rules like the value of the goods
  • Allows customization of return reasons and refund methods
  • Eliminates common support tickets by allowing customers to edit their orders themselves
  • Drives more sales by recommending AI-suggested products that can be added with one click
  • Easy to embed the self-service portal into any email or page with customizable branding
  • Instant synchronization with 3PL or WMS to avoid overselling
  • Increases average order value through product recommendations
  • Supports self-serve changes to address, variant, contact details, and products before shipment
  • Reduces lost orders with carrier-verified shipping address recommendations
  • Facilitates customers in adding more products before packing
  • Refund options include gift card or store credit for order downgrades
  • Positive customer service reviews indicating very responsive support team
  • Significantly reduces support tickets related to incorrect addresses and order changes

Cons

Cons

  • Label creation is limited to merchants from Germany, Austria, or Switzerland
  • Support issues: Users have reported slow or no responses from customer support
  • App may not function correctly in some scenarios, such as incorrect return label distribution
  • Users reported bugs and lack of effective bug fixes
  • Overall dissatisfaction with app performance from some users
  • Basic plans offer restricted features, limiting functionality without upgrading.
  • Users reported bugs that affect order modifications, causing occasional glitches.
  • Inability to edit multiple orders at once frustrates users with high-volume stores.

Launched

Launched

Aug 11, 2021
Apr 30, 2023

Developer

Developer

Apps:

18946

Average Rating:

2.4

Reviews:

771,602

Apps:

18946

Average Rating:

2.4

Reviews:

771,602

Scroll to Top