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Order Fulfillment Guru OMS

Split multi-vendor orders Order routing rules Multi-store sync

OrderEditing.com

Let customers edit their order without contacting support.

Order Fulfillment Guru OMS

Split multi-vendor orders Order routing rules Multi-store sync

OrderEditing.com

Let customers edit their order without contacting support.

Overview

Overview

What is OrderEditing.com?

OrderEditing.com is a Shopify app designed to simplify order modifications post-purchase. It allows merchants to edit orders, adjust prices, add/remove items, and update customer details seamlessly.

Key Strengths:

  • Comprehensive order editing capabilities
  • User-friendly interface
  • Supports bulk order updates

Rating

Rating

98 Reviews
9.1
205 Reviews
9.3

Pricing

Pricing

  • $9.95-$29.95 / Month
  • Free Plan Available
  • 14 Days Free Trial
  • $39-$399 / Month
  • Free Plan Available
  • 14 Days Free Trial

Features

Features

  • Real-time inventory sync
  • Multi-store sync
  • Split multi-vendor orders
  • Order routing rules
  • Auto assign locations
  • Send orders to 3pl
  • Auto-invoicing
  • Gift card refunds
  • Ai product recommendations
  • Increase order value
  • Self-service order edits
  • Embedable portal
  • Instant 3pl/wms sync
  • Pre-shipment changes
  • Carrier verified addresses
  • Add products pre-packing

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Pros

Pros

  • Allows splitting and sending orders to multiple vendors, suppliers, dropshippers, warehouses, or 3PLs
  • Advanced routing rules for handling multi-vendor, multiple warehouse, and multiple 3PL orders
  • Syncs orders, products, and inventory between multiple Shopify stores in real-time
  • Automatically assigns order locations, partners, or 3PLs using routing rules
  • Supports splitting and sending orders via email, web portal, ShipStation, and other Shopify stores
  • Allows sending specific orders to ShipStation stores and accounts instead of all orders
  • Provides prepaid shipping labels and auto-invoicing features
  • Enables warehouses to function as 3PLs, adding flexibility for logistics management
  • Eliminates common support tickets by allowing customers to edit their orders themselves
  • Drives more sales by recommending AI-suggested products that can be added with one click
  • Easy to embed the self-service portal into any email or page with customizable branding
  • Instant synchronization with 3PL or WMS to avoid overselling
  • Increases average order value through product recommendations
  • Supports self-serve changes to address, variant, contact details, and products before shipment
  • Reduces lost orders with carrier-verified shipping address recommendations
  • Facilitates customers in adding more products before packing
  • Refund options include gift card or store credit for order downgrades
  • Positive customer service reviews indicating very responsive support team
  • Significantly reduces support tickets related to incorrect addresses and order changes

Cons

Cons

  • Functionality limited to Shopify and Shopify Plus, not useful for users on other platforms
  • Potential complexity in setting up and managing advanced routing rules, which may require technical expertise
  • Real-time sync feature may cause issues if there are large volumes of data, potentially leading to synchronization delays or errors
  • Depending on the volume and complexity of orders, performance issues may arise during peak times
  • User interface and experience might have a learning curve, especially for beginners
  • Support for integration limited compared to dedicated multi-channel OMS platforms
  • Users relying heavily on specific 3PLs may find limitations if those 3PLs are not well-supported by the app
  • Basic plans offer restricted features, limiting functionality without upgrading.
  • Users reported bugs that affect order modifications, causing occasional glitches.
  • Inability to edit multiple orders at once frustrates users with high-volume stores.

Launched

Launched

Aug 18, 2020
Apr 30, 2023

Developer

Developer

Apps:

2

Average Rating:

5

Reviews:

107

Apps:

1

Average Rating:

5

Reviews:

205

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