Compare Moose: AI Chatbot & Live Chat vs Chatty AI Chatbot & Live Chat

Name: Chatty AI Chatbot &amp; Live Chat
Brand: Chatty (By Avada)

Moose: AI Chatbot & Live Chat

Advanced Helpdesk: FAQ builder, help center, support widget

Chatty AI Chatbot & Live Chat

Enhance Help center: WhatsApp, Live chat, FAQs, Inbox, Chatbot

Moose: AI Chatbot & Live Chat

Advanced Helpdesk: FAQ builder, help center, support widget

Chatty AI Chatbot & Live Chat

Enhance Help center: WhatsApp, Live chat, FAQs, Inbox, Chatbot

Overview

What is Chatty AI Chatbot & Live Chat?

Chatty AI Chatbot & Live Chat is a Shopify app that combines AI-powered chatbots with live chat functionality. It helps automate customer interactions, provide instant support, and boost conversions with personalized recommendations.

Key Strengths:

AI-driven chatbots for 24/7 customer support
Personalized product recommendations to increase sales
Easy integration with Shopify stores

Rating

340 Reviews

9.4

1,540 Reviews

9.3

Pricing

Install App More info

Features

Faq builder
Help center templates
Support ticket management
Customizable help widget
Efficient helpdesk workflow
Insightful performance reports

Order tracking
Whatsapp integration
24/7 automation
Faq management
Faq popups
Personalized contact
Query resolution
Livechat support

Screenshots

Moose: AI Chatbot & Live Chat screenshot

+ 3 more

Chatty AI Chatbot & Live Chat screenshot

+ 3 more

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Pros

Exclusively built for Shopify merchants ensuring tailored features
Quick setup of FAQ page/Help center with appealing templates in just 5 minutes
All-in-one support helpdesk that manages tickets from various channels
Customizable help widget for efficient ticket reception
Advanced helpdesk features including scheduled send, ticket tagging, and customer notes
Insightful reporting features for team and real-time ticket performance
24/7 support availability, ensuring round-the-clock service
Intuitive user interface allowing for seamless integration into product pages
High-quality customer support, including one-to-one demo calls and tutorial sessions

Excellent user experience and intuitive interface
Responsive and helpful customer support available 24/7
Easy to install and navigate
Improves user experience, boosts conversion rates, and minimizes cart abandonment
Personalized Contact Us options via WhatsApp build trust and cut support time
Instant order tracking, quick query resolution, and tailored assistance
Customizable options and seamless integration with any website or platform
Stunning themes for FAQs popup and Help Center
Allows businesses to create numerous queries and FAQ categories
Multiple Contact Us methods including LiveChat support, Phone call, and Messenger

Cons

Missing information about pricing or possible limitations in the free version
Potential reliance on updates for promised features like the upcoming Chat feature

Currently supports only one language
No option to upload custom profile photos for chat avatars, only uses Shopify store logo

Launched

Aug 21, 2023

Jun 08, 2022

Developer

Built by MOOSE INNOVATIONS INC.

Apps:

Average Rating:

2.5

Reviews:

340

Built by Chatty (By Avada)

Apps:

Average Rating:

4.9

Reviews:

1,540

Make Your Choice

Install App More info View alternatives

Compare Moose: AI Chatbot & Live Chat vs Chatty AI Chatbot & Live Chat

Moose: AI Chatbot & Live Chat

Chatty AI Chatbot & Live Chat

Moose: AI Chatbot & Live Chat