Compare Lucky Orange Heatmaps & Replay vs Peek! ‑ Better Replay & Survey

Name: Peek! ‑ Better Replay &amp; Survey
Brand: CartKit

Lucky Orange Heatmaps & Replay

One click install for visual cart and checkout analytics

Peek! ‑ Better Replay & Survey

Heatmap & Google Analytics Alternative - Increase Sales & SEO

Lucky Orange Heatmaps & Replay

One click install for visual cart and checkout analytics

Peek! ‑ Better Replay & Survey

Heatmap & Google Analytics Alternative - Increase Sales & SEO

Rating

843 Reviews

7.7

597 Reviews

7.7

Pricing

Install App More info

Features

Customer surveys
Session recordings
Live visitors
Heatmaps
Conversion funnels
Checkout events
Visitor discovery

Post-purchase surveys
Session replay
Customer surveys
User behavior insights
Ecommerce segmentation

Screenshots

Lucky Orange Heatmaps & Replay screenshot

+ 3 more

Peek! ‑ Better Replay & Survey screenshot

+ 2 more

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Pros

Easy and quick installation process
Valuable insights into customer activities and behaviors
Session recordings and live visitor tracking
Heatmaps to visualize what shoppers find most interesting
Pre-built conversion funnels to identify drop-offs in the purchase journey
Variety of preloaded checkout events for in-depth customer behavior analysis
Detailed analytics help improve conversion rates
Ability to communicate with customers and watch their interactions in real-time
Helpful customer support with high praise for quick and thorough assistance
User-friendly interface compared to competitors
Useful for both beginners and experienced users with different experience levels
Can guide improvements in website layout and product visibility based on customer interactions
Helps identify and address issues leading to cart abandonment
Positive user feedback on ease of navigation and usefulness of the app

Provides detailed session recordings including browser, session length, location, and timestamp
Helps analyze customer behavior to improve website elements and increase sales
Simple surveys can be integrated seamlessly into the checkout page to gather customer feedback
Easy-to-read insights and e-commerce specific segmentation
Allows direct communication with customers to spot pain points and improve performance
Helps convert visitors into customers by understanding user experience (UX)
Centralized survey responses to better understand user feedback
Highly praised customer service
Offers extra sessions for free upon request

Cons

Limited data from just a few days of use might not provide a comprehensive analysis
Some users may find the free version limited and might need to upgrade for more features

Launched

Jul 07, 2014

Mar 19, 2019

Developer

Built by Shopify

Apps:

16467

Average Rating:

2.4

Reviews:

529,604

Built by CartKit

Apps:

Average Rating:

4.7

Reviews:

597

Make Your Choice

Install App More info View alternatives

Compare Lucky Orange Heatmaps & Replay vs Peek! ‑ Better Replay & Survey

Lucky Orange Heatmaps & Replay

Peek! ‑ Better Replay & Survey

Lucky Orange Heatmaps & Replay