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Live Chat by Combidesk

Live chat provides a fast way to connect with customers!

Formilla Live Chat + Chatbot

Live chat and chatbot to increase sales and improve support!

Live Chat by Combidesk

Live chat provides a fast way to connect with customers!

Formilla Live Chat + Chatbot

Live chat and chatbot to increase sales and improve support!

Rating

Rating

57 Reviews
7.4
41 Reviews
8.2

Pricing

Pricing

  • $8 / Month
  • 14 Days Free Trial
  • $17.49-$74.99 / Month
  • Free Plan Available
  • 15 Days Free Trial

Features

Features

  • Automatic installation
  • Customer information autofill
  • Shopping basket visibility
  • Real-time chat
  • Visitor monitoring
  • Lead qualification
  • Mobile apps
  • Marketing popups

Screenshots

Screenshots

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Pros

Pros

  • Provides fast communication with customers, enhancing customer service
  • Potential to boost conversion rates by assisting customers in real-time
  • Acts as a virtual sales representative, helping manage more sales
  • Enables quick and personalized service, improving customer satisfaction
  • Automatic installation in Shopify webshop, simplifying setup
  • Automatic completion of customer information during chat, increasing efficiency
  • Shows current products in the shopping basket in the chat dashboard, aiding in guided sales
  • Real-time chat and chatbots have proven to increase sales and improve support
  • Immediate assistance preferred by customers over phone and email
  • Free package available for one user
  • Flexible premium packages available for more features
  • Marketing popups included to engage customers in various ways
  • Ability to see visitors on the site in real-time and request to chat
  • 24/7 lead qualification and product marketing by chatbot
  • Mobile app support for live chat from anywhere in the world

Cons

Cons

  • Potential for increased workload due to managing live chats constantly
  • Might require staff training to effectively utilize the chat features
  • Chat functionality may not integrate seamlessly with all Shopify themes
  • Dependence on internet stability; poor connection can hamper communication
  • Over-reliance on chat might reduce the use of other communication channels
  • Free package limited to only one user
  • Full features and benefits might require a premium package
  • Potential need for constant monitoring to handle real-time chats effectively
  • Chatbots might not handle complex customer queries as effectively as human agents

Launched

Launched

Apr 19, 2025
Apr 19, 2025

Developer

Developer

Apps:

18

Average Rating:

2.7

Reviews:

257

Apps:

1

Average Rating:

5

Reviews:

41

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