Compare Littledata ‑ Customer Tracking vs HeiChat: ChatGPT Sales Chatbot

Name: HeiChat: ChatGPT Sales Chatbot
Brand: heicarbook

Littledata ‑ Customer Tracking

Boost campaign performance in Google, Meta and Klaviyo

HeiChat: ChatGPT Sales Chatbot

Advanced AI, reply to customer inquiries within seconds.

Littledata ‑ Customer Tracking

Boost campaign performance in Google, Meta and Klaviyo

HeiChat: ChatGPT Sales Chatbot

Advanced AI, reply to customer inquiries within seconds.

Overview

What is HeiChat: ChatGPT Sales Chatbot?

HeiChat is a Shopify sales chatbot leveraging ChatGPT to automate customer support, boost conversions, and streamline order management.

Key Strengths:

AI-powered live chat and order tracking
Multi-language support
Pre-built templates for quick setup

Rating

118 Reviews

9.1

75 Reviews

9.2

Pricing

Install App More info

Features

Server-side tracking
Accurate data
First-party data
Marketing attribution
Checkout tracking
Higher performing campaigns
Opted-in targeting
Tracking upgrade
Abandoned cart flows
Ad algorithm focus
Conversions api events
Ga4 enhancement
Recurring orders

Multilingual support
Track orders
24/7 support
Trainable ai
Reply within seconds
Convert inquiries
Recommend products
Answer policies

Screenshots

Littledata ‑ Customer Tracking screenshot

+ 2 more

HeiChat: ChatGPT Sales Chatbot screenshot

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Pros

Pioneers server-side tracking for Shopify, enhancing data reliability
Integrates first-party customer data into major analytics and ad platforms including Google Analytics, Google Ads, Meta Ads (Facebook and Instagram), TikTok, Pinterest, and Klaviyo
Improves marketing attribution, leading to better-performing campaigns
Helps Klaviyo users increase revenue from the same flows by identifying opted-in customers for targeting
Offers tracking upgrade over Google & YouTube Sales Channel for GA4
Doubles revenue from abandoned cart flows in Klaviyo with better flow triggers
Enables ad algorithms to focus on high-converting customers by matching Shopify revenue
Sends full-funnel events via Conversions API (CAPI) for more targeted ads
Enhances Google Analytics (GA4) by tracking checkout steps and recurring orders
Designed for data experts, making it easy to get accurate data
Exceptional tech support, with specific mention of responsiveness and problem-solving skills

Advanced AI based on ChatGPT models (GPT-3.5 & GPT-4) and Claude (Claude 3 Opus).
Operates 24/7, ensuring constant customer support availability.
Capable of converting general inquiries into sales effectively.
Helps in checking and responding accurately to 'Where is my order' inquiries.
Can handle many tasks typically performed by human customer service representatives.
Supports answers related to discounts, store policies, and shipping policies.
Allows customization and training of the chatbot using a PDF/TXT based knowledge base.
Real-time awareness of store product listings and delistings.
Supports over 95 languages, including English (EN), Spanish (ES), Chinese (ZH), French (FR), German (DE), Arabic (AR), Japanese (JA), and Russian (RU).

Cons

May cause issues with attribution, potentially skewing CPC & Organic traffic data
Users have reported that the support team may not always acknowledge issues promptly
May require constant monitoring of attribution graphs and reporting to catch inconsistencies
Not a foolproof data solution as claimed; effectiveness can vary

The advanced AI models may require significant computational resources.
Potential initial setup and training of the chatbot might be time-consuming.
May need continuous updates and corrections to maintain accuracy.
Could lead to reduced human customer service roles, impacting jobs.
Effectiveness relies on the quality of the knowledge base provided by the user.
High dependence on accurate and timely data for real-time store product listings.

Launched

Jan 08, 2017

Apr 25, 2023

Developer

Built by Littledata

Apps:

Average Rating:

4.8

Reviews:

129

Built by heicarbook

Apps:

Average Rating:

4.6

Reviews:

Make Your Choice

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Compare Littledata ‑ Customer Tracking vs HeiChat: ChatGPT Sales Chatbot

Littledata ‑ Customer Tracking

HeiChat: ChatGPT Sales Chatbot

Littledata ‑ Customer Tracking