Compare Dondy: WhatsApp Marketing+Chat vs Zoko: WhatsApp CRM

Name: Zoko: WhatsApp CRM
Brand: Bourbon Science Inc.

Dondy: WhatsApp Marketing+Chat

WhatsApp Platform Including Automation, Abandoned Carts & Chat

Zoko: WhatsApp CRM

Unleash ChatGPT inside your WhatsApp business number!

Dondy: WhatsApp Marketing+Chat

WhatsApp Platform Including Automation, Abandoned Carts & Chat

Zoko: WhatsApp CRM

Unleash ChatGPT inside your WhatsApp business number!

Overview

What is Dondy: WhatsApp Marketing+Chat?

Dondy WhatsApp Marketing/Chat is a Shopify app designed to help store owners engage customers via WhatsApp. It offers features like automated messaging, abandoned cart recovery, and broadcast campaigns.

Key Strengths:

Automated WhatsApp messaging for customer engagement
Abandoned cart recovery to boost conversions
Easy integration with Shopify stores

What is Zoko: WhatsApp CRM?

Zoko WhatsApp CRM is a Shopify app designed to streamline customer communication and sales via WhatsApp. It offers live chat, automation, and CRM tools to enhance engagement and support.

Key Strengths:

Seamless WhatsApp integration for sales and support
Automated responses and chatbot functionality
Built-in CRM for managing customer interactions

Rating

365 Reviews

8.9

234 Reviews

9.2

Pricing

Install App More info

Features

Easy installation
Whatsapp marketing campaigns
Automated abandoned cart recovery
Personalized messaging automation
Instant whatsapp chat widget
Live event-based flows
Bulk messaging

Cod confirmation
Cart recovery
Dynamic segments
Broadcast messages
Bulk whatsapp messages
No-code chatbot builder
Customer query management
Whatsapp catalog sync
Order collection automation
Template messaging

Screenshots

Dondy: WhatsApp Marketing+Chat screenshot

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Pros

Quick and simple set-up
Efficient support team; quick responses to queries
User-friendly and easy to install without requiring coding knowledge
Effectiveness in recovering abandoned carts and sending personalized messages
Ability to build custom WhatsApp flows based on live events and specific conditions
Large audience reach through bulk messaging and marketing campaigns
Responsive WhatsApp icon, button, and chat widget that improve customer experience
Positive customer service experience as highlighted by numerous user reviews
Intuitive application with good possibilities to build customer service
Pro services available for advanced features
Free version offered

Comprehensive platform for sales, marketing, and customer support on WhatsApp
Allows bulk WhatsApp messaging, broadcasts, and template messages
No-code builder for creating chatbots
Single team inbox for managing customer queries
Integration with ChatGPT for order collection inside WhatsApp
Syncs Shopify catalog with WhatsApp business account
Dedicated flows for COD Confirmation and COD to Prepaid to enhance revenue
Supports broadcasts and dynamic segments for targeted marketing
Includes features like chatbots, notifications, and cart recovery
Positive user review highlighting ease of access, comprehensive features, and smooth onboarding process

Cons

Requires an official WhatsApp API account for usage
Limited user reviews available for more comprehensive feedback
Potential learning curve for teams new to WhatsApp business tools

Launched

Mar 14, 2023

Dec 07, 2020

Developer

Built by Dondy

Apps:

Average Rating:

4.8

Reviews:

365

Built by Bourbon Science Inc.

Apps:

Average Rating:

4.8

Reviews:

234

Make Your Choice

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Compare Dondy: WhatsApp Marketing+Chat vs Zoko: WhatsApp CRM

Dondy: WhatsApp Marketing+Chat

Zoko: WhatsApp CRM

Dondy: WhatsApp Marketing+Chat