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ChinaDivision OrderFulfillment

Fast and flexible shipping

OrderEditing.com

Let customers edit their order without contacting support.

ChinaDivision OrderFulfillment

Fast and flexible shipping

OrderEditing.com

Let customers edit their order without contacting support.

Overview

Overview

What is OrderEditing.com?

OrderEditing.com is a Shopify app designed to simplify order modifications post-purchase. It allows merchants to edit orders, adjust prices, add/remove items, and update customer details seamlessly.

Key Strengths:

  • Comprehensive order editing capabilities
  • User-friendly interface
  • Supports bulk order updates

Rating

Rating

10 Reviews
6.4
263 Reviews
8.2

Pricing

Pricing

  • Free App
  • Free Plan Available
  • $39-$399 / Month
  • Free Plan Available
  • 14 Days Free Trial

Features

Features

  • Shopify integration
  • Sku management
  • Flexible shipping
  • Shipping discounts
  • E-commerce fulfillment
  • Global carriers
  • Gift card refunds
  • Ai product recommendations
  • Increase order value
  • Self-service order edits
  • Embedable portal
  • Instant 3pl/wms sync
  • Pre-shipment changes
  • Carrier verified addresses
  • Add products pre-packing

Screenshots

Screenshots

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Pros

Pros

  • Wide range of shipping carriers allowing for reasonable discounts
  • Partnership with Shopify makes e-commerce order fulfillment easy, fast, and cost-effective
  • Additional services for helping online stores and crowdfunding campaigns
  • Services include sourcing, picking up goods, and setting up SKUs
  • Positive customer service experience with quick responses and follow-up
  • Eliminates common support tickets by allowing customers to edit their orders themselves
  • Drives more sales by recommending AI-suggested products that can be added with one click
  • Easy to embed the self-service portal into any email or page with customizable branding
  • Instant synchronization with 3PL or WMS to avoid overselling
  • Increases average order value through product recommendations
  • Supports self-serve changes to address, variant, contact details, and products before shipment
  • Reduces lost orders with carrier-verified shipping address recommendations
  • Facilitates customers in adding more products before packing
  • Refund options include gift card or store credit for order downgrades
  • Positive customer service reviews indicating very responsive support team
  • Significantly reduces support tickets related to incorrect addresses and order changes

Cons

Cons

  • Limited customer reviews available for comprehensive evaluation
  • The detailed functionality of the app is not fully specified in the description
  • Basic plans offer restricted features, limiting functionality without upgrading.
  • Users reported bugs that affect order modifications, causing occasional glitches.
  • Inability to edit multiple orders at once frustrates users with high-volume stores.

Launched

Launched

Jan 12, 2017
Apr 30, 2023

Developer

Developer

Apps:

16460

Average Rating:

2.4

Reviews:

529,604

Apps:

1

Average Rating:

5

Reviews:

263

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