Compare Chatway Live Chat FAQ WhatsApp vs O: WhatsApp Chat, Contact Form

Name: O: WhatsApp Chat, Contact Form
Brand: Omega

Chatway Live Chat FAQ WhatsApp

Live chat app. Live chat helpdesk inbox for customer support

O: WhatsApp Chat, Contact Form

Live chat with shoppers on Facebook Messenger, Instagram &more

Chatway Live Chat FAQ WhatsApp

Live chat app. Live chat helpdesk inbox for customer support

O: WhatsApp Chat, Contact Form

Live chat with shoppers on Facebook Messenger, Instagram &more

Overview

What is Chatway Live Chat FAQ WhatsApp?

Chatway Live Chat & WhatsApp is a Shopify app that integrates live chat and WhatsApp messaging to help store owners engage with customers in real-time. It supports automated responses, order tracking, and multi-language support.

Key Strengths:

Seamless WhatsApp integration for direct customer communication
Automated responses and chatbots to reduce response time
Multi-language support for global stores

What is O: WhatsApp Chat, Contact Form?

O WhatsApp Chat Contact Form is a Shopify app that adds a WhatsApp contact button to your store, allowing customers to reach out directly via WhatsApp for inquiries or support.

Key Strengths:

Simple setup with no coding required
Floating WhatsApp button for easy access
Supports multiple languages for global stores

Rating

375 Reviews

9.2

567 Reviews

9.2

Pricing

Install App More info

Features

File sharing
Mobile compatibility
Customizable widget
Real-time chat
Chat history
Visitor recommendations

Live chat widget
One-click integration
Persistent conversions
Real-time conversations
Superior deliverability
Real-time messages
Centralized customer engagement
Insightful tracking data
Increased sales support
Central engagement hub
24/7 customer care
Reach beyond website
Modern widget design
Cross-platform support (facebook, instagram, whatsapp)

Screenshots

Chatway Live Chat FAQ WhatsApp screenshot

+ 3 more

O: WhatsApp Chat, Contact Form screenshot

+ 5 more

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Pros

Offers immediate customer service through live chat, helping to provide timely assistance
Ability to make recommendations and offers based on past conversations or pages visited
Agents can be assigned to specific customer service conversations for better management
Available on both Android and iOS, allowing for mobile notifications and responses
Provides customization options for the chat widget, including color, logo, and button size
Easy file sharing within the chat for enhanced customer support
Comprehensive conversation history to provide context before responding
Notifications are instant, helping ensure timely responses
Highly rated user experience with consistent 5-star reviews
Compatible with third-party themes and highly reliable according to user reviews
Responsive support team praised by multiple users
Enables chat assignment among team members, facilitating better teamwork

One-click integration with multiple platforms like Facebook Messenger, WhatsApp, SMS, email, Viber, phone, WeChat, Skype, Line, Instagram, TikTok, and Telegram
Helps increase sales conversions and generate leads
Improves customer support with a single live chat button
Customizable chat widget style, device & page targeting, and preset welcome messages
Effectiveness analysis of each chat channel
Positive user reviews highlighting excellent customer service and quick issue resolution

Cons

Launched

Sep 06, 2023

Jan 19, 2016

Developer

Built by Premio

Apps:

Average Rating:

4.9

Reviews:

1,004

Built by Omega

Apps:

Average Rating:

4.3

Reviews:

2,899

Make Your Choice

Install App More info View alternatives

Compare Chatway Live Chat FAQ WhatsApp vs O: WhatsApp Chat, Contact Form

Chatway Live Chat FAQ WhatsApp

O: WhatsApp Chat, Contact Form

Chatway Live Chat FAQ WhatsApp