Compare Chatway Live Chat Chatbot FAQ vs Whatsy: WhatsApp Chat & Share

Name: Whatsy: WhatsApp Chat &amp; Share
Brand: Shopify

Chatway Live Chat Chatbot FAQ

Live chat app. Live chat helpdesk inbox for customer support

Whatsy: WhatsApp Chat & Share

Improve customer service & sales with WhatsApp live chat

Chatway Live Chat Chatbot FAQ

Live chat app. Live chat helpdesk inbox for customer support

Whatsy: WhatsApp Chat & Share

Improve customer service & sales with WhatsApp live chat

Overview

What is Chatway Live Chat Chatbot FAQ?

Chatway is a live chat and WhatsApp integration app designed for Shopify stores. It helps businesses engage with customers in real-time, automate responses, and streamline communication across multiple channels.

Key Strengths:

Seamless WhatsApp integration for direct messaging
AI-powered chatbots for automated responses
Multi-language support for global stores

What is Whatsy: WhatsApp Chat & Share?

WhatsY is a WhatsApp chat and review-sharing app designed to enhance customer interactions. It allows businesses to share reviews, automate chats, and boost engagement through WhatsApp.

Key Strengths:

WhatsApp chat automation for quick responses
Review sharing and collection features
User-friendly interface for easy setup

Rating

220 Reviews

40 Reviews

7.7

Pricing

Install App More info

Features

File sharing
Mobile compatibility
Customizable widget
Real-time chat
Chat history
Visitor recommendations

Whatsapp chat
Whatsapp share
Auto welcome message
Multiple chat agents
Proactive messages

Screenshots

Chatway Live Chat Chatbot FAQ screenshot

+ 3 more

Whatsy: WhatsApp Chat & Share screenshot

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Pros

Offers immediate customer service through live chat, helping to provide timely assistance
Ability to make recommendations and offers based on past conversations or pages visited
Agents can be assigned to specific customer service conversations for better management
Available on both Android and iOS, allowing for mobile notifications and responses
Provides customization options for the chat widget, including color, logo, and button size
Easy file sharing within the chat for enhanced customer support
Comprehensive conversation history to provide context before responding
Notifications are instant, helping ensure timely responses
Highly rated user experience with consistent 5-star reviews
Compatible with third-party themes and highly reliable according to user reviews
Responsive support team praised by multiple users
Enables chat assignment among team members, facilitating better teamwork

Improves customer service and sales by facilitating direct communication
Easy to install and use, no coding skills required
Supports multiple free chat agents, enhancing customer support capabilities
Features auto welcome messages or proactive messages to engage customers promptly
Allows visitors to quickly share information via WhatsApp
Taps into the widespread popularity and user base of WhatsApp

Cons

Limited to users who have WhatsApp, potentially excluding some customers
Dependence on WhatsApp's uptime and functionality; any issues with WhatsApp impact this app
Lacks integration with other messaging platforms, restricting multichannel support

Launched

Sep 06, 2023

Mar 22, 2021

Developer

Built by Shopify

Apps:

17881

Average Rating:

2.5

Reviews:

729,085

Built by Shopify

Apps:

17881

Average Rating:

2.5

Reviews:

729,085

Make Your Choice

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Install App More info

Compare Chatway Live Chat Chatbot FAQ vs Whatsy: WhatsApp Chat & Share

Chatway Live Chat Chatbot FAQ

Whatsy: WhatsApp Chat & Share

Chatway Live Chat Chatbot FAQ