Compare Chatway Live Chat Chatbot FAQ vs POWR: Live Chat

Name: POWR: Live Chat
Brand: Shopify

Chatway Live Chat Chatbot FAQ

Live chat app. Live chat helpdesk inbox for customer support

POWR: Live Chat

Customer support live chat in real-time w/ Facebook Messenger.

Chatway Live Chat Chatbot FAQ

Live chat app. Live chat helpdesk inbox for customer support

POWR: Live Chat

Customer support live chat in real-time w/ Facebook Messenger.

Overview

What is Chatway Live Chat Chatbot FAQ?

Chatway is a live chat and WhatsApp integration app designed for Shopify stores. It helps businesses engage with customers in real-time, automate responses, and streamline communication across multiple channels.

Key Strengths:

Seamless WhatsApp integration for direct messaging
AI-powered chatbots for automated responses
Multi-language support for global stores

What is POWR: Live Chat?

POWr Live Chat is a Shopify app designed to provide real-time customer support through live chat, helping businesses improve communication and sales.

Key Strengths:

Easy-to-use live chat interface
Mobile-friendly design
Basic chat analytics

Rating

220 Reviews

16 Reviews

6.3

Pricing

Install App More info

Features

File sharing
Mobile compatibility
Customizable widget
Real-time chat
Chat history
Visitor recommendations

Customizable design
Automated messages
Instant live chat
Custom chat settings
Mobile notifications

Screenshots

Chatway Live Chat Chatbot FAQ screenshot

+ 3 more

+ 1 more

Your request is being processed and will be delivered shortly. If you do not receive an email from Taranker within the next 5 minutes, please check your spam folder and mark it as "Not Spam" to ensure future emails reach your inbox.

Pros

Offers immediate customer service through live chat, helping to provide timely assistance
Ability to make recommendations and offers based on past conversations or pages visited
Agents can be assigned to specific customer service conversations for better management
Available on both Android and iOS, allowing for mobile notifications and responses
Provides customization options for the chat widget, including color, logo, and button size
Easy file sharing within the chat for enhanced customer support
Comprehensive conversation history to provide context before responding
Notifications are instant, helping ensure timely responses
Highly rated user experience with consistent 5-star reviews
Compatible with third-party themes and highly reliable according to user reviews
Responsive support team praised by multiple users
Enables chat assignment among team members, facilitating better teamwork

Provides real-time customer support via Facebook Messenger
Easy installation directly into Shopify without any coding required
Allows customization to match personal branding
Automated chat initiation enhances user experience
Instant notifications to promptly address customer inquiries
Helps in staying competitive, closing more sales, and retaining customers
Customizable chat settings, including triggers, delay, bubble icon, and button text
Option to set an automated personal message upon starting a chat
Fully customizable design, including avatar, colors, shape, and position

Cons

Dependence on Facebook Messenger may not suit all businesses
Potential privacy concerns associated with Facebook's platform
Limited to Shopify integration, potentially excluding other e-commerce platforms
May require continuous active monitoring to respond quickly

Launched

Sep 06, 2023

Dec 01, 2017

Developer

Built by Shopify

Apps:

17907

Average Rating:

2.5

Reviews:

730,018

Built by Shopify

Apps:

17907

Average Rating:

2.5

Reviews:

730,018

Make Your Choice

Install App More info View alternatives

Install App More info

Compare Chatway Live Chat Chatbot FAQ vs POWR: Live Chat

Chatway Live Chat Chatbot FAQ

POWR: Live Chat

Chatway Live Chat Chatbot FAQ