Compare BestChat: AI Chatbot+Live Chat vs Moose: Live Chat FAQ Whatsapp

Name: Moose: Live Chat FAQ Whatsapp
Brand: MOOSE INNOVATIONS INC.

BestChat: AI Chatbot+Live Chat

Integrates with Facebook, WhatsApp, Instagram. Supports bots.

Moose: Live Chat FAQ Whatsapp

Advanced Helpdesk: FAQ builder, help center, support widget

BestChat: AI Chatbot+Live Chat

Integrates with Facebook, WhatsApp, Instagram. Supports bots.

Moose: Live Chat FAQ Whatsapp

Advanced Helpdesk: FAQ builder, help center, support widget

Rating

154 Reviews

8.8

317 Reviews

9.4

Pricing

Install App More info

Features

Real-time live chat
Browsing history tracking
Multiple store identification
Chatbot functionality
Pre-set q&a
Multiple language support
Cross-platform compatibility
Extensive integrations
Custom brand display
Weekly updates

Faq builder
Help center templates
Support ticket management
Customizable help widget
Efficient helpdesk workflow
Insightful performance reports

Screenshots

BestChat: AI Chatbot+Live Chat screenshot

+ 3 more

Moose: Live Chat FAQ Whatsapp screenshot

+ 3 more

Your request is being processed and will be delivered shortly. If you do not receive an email from Taranker within the next 5 minutes, please check your spam folder and mark it as "Not Spam" to ensure future emails reach your inbox.

Pros

Integrates seamlessly with major platforms such as Facebook, WhatsApp, and Instagram
Smart AI chatbot provides round-the-clock (24/7) customer support
Seamless Shopify integration enhances eCommerce operations
Self-learning AI improves customer support by understanding products and orders
Customizable live chat interface for tailored customer interactions
AI-driven insights assist in data analysis and decision-making
Smooth transition from chatbot to live agent ensures uninterrupted support
Multi-lingual service capability
AI help-write function acts as an excellent collaboration assistant
Highly intuitive and user-friendly interface

Exclusively built for Shopify merchants ensuring tailored features
Quick setup of FAQ page/Help center with appealing templates in just 5 minutes
All-in-one support helpdesk that manages tickets from various channels
Customizable help widget for efficient ticket reception
Advanced helpdesk features including scheduled send, ticket tagging, and customer notes
Insightful reporting features for team and real-time ticket performance
24/7 support availability, ensuring round-the-clock service
Intuitive user interface allowing for seamless integration into product pages
High-quality customer support, including one-to-one demo calls and tutorial sessions

Cons

No in-depth information available on potential limitations or cons from user comments and description
Dependence on continual updates to keep up with evolving business needs

Missing information about pricing or possible limitations in the free version
Potential reliance on updates for promised features like the upcoming Chat feature

Launched

Jan 04, 2022

Aug 21, 2023

Developer

Built by BestChat

Apps:

Average Rating:

4.8

Reviews:

499

Built by MOOSE INNOVATIONS INC.

Apps:

Average Rating:

2.5

Reviews:

317

Make Your Choice

Install App More info View alternatives

Compare BestChat: AI Chatbot+Live Chat vs Moose: Live Chat FAQ Whatsapp

BestChat: AI Chatbot+Live Chat

Moose: Live Chat FAQ Whatsapp

BestChat: AI Chatbot+Live Chat