Compare B: WhatsApp Chat, Abandon Cart vs DC: WhatsApp Marketing + API

Name: DC: WhatsApp Marketing + API
Brand: Shopify

B: WhatsApp Chat, Abandon Cart

#1 Whatsapp Business API- Abandoned Cart, Broadcast & Helpdesk

DC: WhatsApp Marketing + API

Manage Customer Service on WhatsApp, send Marketing Broadcasts

B: WhatsApp Chat, Abandon Cart

#1 Whatsapp Business API- Abandoned Cart, Broadcast & Helpdesk

DC: WhatsApp Marketing + API

Manage Customer Service on WhatsApp, send Marketing Broadcasts

Rating

338 Reviews

9.1

192 Reviews

8.8

Pricing

Install App More info

Features

Abandoned cart recovery
Product recommendations
Helpdesk inbox
Spin the wheel
Exit popups
Broadcast campaigns
Upselling/cross-selling
Customer data collection
Whatsapp shop
Automated query support
Cash-on-delivery conversion

Email integration
Unified dashboard
Whatsapp broadcasts
Multichannel messaging

Screenshots

B: WhatsApp Chat, Abandon Cart screenshot

+ 3 more

+ 3 more

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Pros

Boosts sales through abandoned cart recovery
Increases WhatsApp subscribers
Effective upselling/cross-selling
Helps convert cash on delivery to prepaid orders
Allows for running chatbot campaigns to collect customer data, recommend products, and create a WhatsApp shop
Omnichannel support inbox to engage customers and automate 70% of queries
Easy-to-use dashboard with a lot of segmentations available
Prompt and reliable technical support
Comprehensive management tools for WhatsApp campaigns
Direct connectivity with Shopify provides easy access to customer base and products
Significant increase in sales with a high return on investment
Supports building WhatsApp subscribers via 'Spin The Wheel' & 'Exit Popups'
Supports collection of product reviews on WhatsApp and uploading to various review platforms
Can drive 15X RoI through abandoned cart recovery campaigns

Superb customer service with prompt issue resolution, often within hours
Easy API integration, making it user-friendly even for those not technically inclined
Useful and feature-rich for customer service and marketing broadcasts
Highly recommended by long-term users who have used it for multiple brands
Value for money with a fair offering of features

Cons

Occasional bugs, particularly related to Meta issues
Some features may still be in development or need updates/fixes

Launched

Oct 06, 2019

Jan 24, 2021

Developer

Built by Shopify

Apps:

18896

Average Rating:

2.4

Reviews:

770,559

Built by Shopify

Apps:

18896

Average Rating:

2.4

Reviews:

770,559

Make Your Choice

Install App More info View alternatives

Compare B: WhatsApp Chat, Abandon Cart vs DC: WhatsApp Marketing + API

B: WhatsApp Chat, Abandon Cart

DC: WhatsApp Marketing + API

B: WhatsApp Chat, Abandon Cart