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Customer reviews: Zocket: Facebook & Google Ads

Reviews (16)

Overall rating
4.7

What Merchants Think

Zocket: Facebook & Google Ads has received mixed reviews from merchants. While some users commend the app's ability to improve ad performance and boost return on ad spend (ROAS), others have experienced significant issues, particularly with customer support and technical glitches. The app has proven to be a game-changer for users seeking innovative marketing solutions without the cost of expensive consultants, yet reliability and service issues have caused dissatisfaction among some users.

Key Strengths

  • User-friendly interface and ability to easily create and manage ads
  • Efficient targeting and improved ad performance through AI-driven optimization
  • Enhanced creative services, aiding in the production of eye-catching ads
  • Hands-on support and strategic guidance from the Zocket team
  • Flexible and cost-effective solution compared to hiring external consultants
  • Comprehensive reporting and real-time insights for improved decision making

Common Concerns

  • Issues with linking ad accounts and funding not reflecting correctly
  • Poor customer support and slow problem resolution
  • Recurring technical problems affecting ad campaigns' execution
  • Lack of timely communication and vague updates from the support team

Final Thoughts

Overall, Zocket: Facebook & Google Ads has the potential to be a transformative tool for e-commerce businesses, particularly those looking to enhance their digital marketing efforts with a user-friendly platform. However, the app must address reported technical and customer service shortcomings to boost reliability and customer satisfaction fully. Merchants who prioritize innovation and cost-effectiveness may find it a valuable asset, while those requiring robust technical support should proceed cautiously.

My Store

Sep 30, 2024  on Shopify

I had a truly horrible experience using Zocket. Their services didn't work as promised, and their support team was not helpful at all. I encountered multiple issues, including problems linking my ad account, not spending ads account and funds not reflecting properly in my dashboard, despite being confirmed. Even after multiple follow-ups, there were constant delays and no real solutions offered. The biggest frustration was their failure to resolve a critical issue with my campaigns not running properly. I ended up wasting over $200 in addition to 99 $ for a subscription due to their mismanagement and lack of timely responses. Their support team seemed more interested in scheduling meetings than actually fixing my problems, and the communication was extremely poor, with long gaps and vague updates. Overall, I cannot recommend Zocket. Their service is unreliable, their support is inefficient, and I felt like my concerns were never taken seriously. Save your time and money—avoid this service!

zohan

Jul 21, 2024  on Shopify

Shocked at how good Zocket is! Sheetal and the team are amazing - forget those overpriced consultants. Zocket's hands-on approach is fantastic, they really dig into your business. Prices are fair and it's already making a difference. Highly recommend!

The Blue Sky

Jul 20, 2024  on Shopify

Forget hiring a fancy designer! Zocket lets me create my own ads without breaking the bank. Plus, the designs aren't just boring – they really grab people's attention and get them to take action. That's a win-win for any small business owner like me.

Naed Port

Jul 18, 2024  on Shopify

I wasn't sure how to effectively advertise my Shopify store online, but Zocket's team has been amazing. They took the time to understand my business goals and create targeted ad campaigns that reached the right audience. The unlimited ad spend allowed me to test different strategies and optimize my campaigns for maximum impact. Still early days but the results are promising

MihaniO

Jul 17, 2024  on Shopify

I was struggling to navigate advertising restrictions on other platforms, but Zocket's expertise has been a lifesaver. They've helped me avoid getting banned and ensure my ads are compliant. Plus, the direct communication with theur team of experts is super helpful!

neemli

Jul 17, 2024  on Shopify

Zocket's meta ad experts are amazing! They helped me create high-performing ad campaigns that complied with meta's guidelines. I'm so happy with the results!

Nwab

Jul 16, 2024  on Shopify

I was struggling to get any traction with my Facebook ads before I found this tool. Their team of experts helped me identify the problem areas and create targeted campaigns that resonated with my audience. Now, I'm getting more leads and conversions than ever before.

Musad Scent

Jul 16, 2024  on Shopify

Zocket's data-driven approach to Facebook advertising is what sets them apart. They use real-time data to optimize my campaigns and ensure I'm getting the most out of my ad spend. I highly recommend this to any business owner looking to improve their Facebook campaign results.

GRETTY PRETTY

Jul 14, 2024  on Shopify

Hey there, fellow e-commerce folks! You know the struggle: juggling ad campaigns, endless internal discussions...it can get crazy. Zocket's Workspace has been a game-changer for our team. We brainstorm on the platform itself, ideas just flow easier. Plus, Zocket's AI creates killer Facebook and Instagram ads that totally match our brand vibe. It's like having a marketing whiz on speed dial, but way more affordable (and way less drama!)

Super Mart

Jul 13, 2024  on Shopify

I love Zocket! It's like having a secret marketing weapon. It runs smoothly in the background and delivers impressive results. Since using Zocket, I've seen a noticeable boost in campaign ROAS. Their AI is seriously smart, and the customer support is fantastic whenever I have a question

NIMBUS NOEA

Jul 12, 2024  on Shopify

As an e-commerce brand, keeping up with ad performance can be a nightmare. Zocket changed the game! Their automated reporting is a lifesaver. Real-time insights and insightful reports are generated effortlessly, saving us tons of time. Launching Facebook and Instagram ads is a breeze – Zocket takes care of everything! It's innovative, user-friendly, and a must-have for any brand

Open Mall

Jul 12, 2024  on Shopify

Wow! Zocket with Sheetal's help was amazing! Everything was perfectly set up for my store and we got it launched in under 5 minutes! Couldn't believe it. Thanks Sheetal for being a rockstar!

AA Mart

Jul 11, 2024  on Shopify

We're still in the trial period, but our ROAS is already at a whopping 210%! Needless to say, we're blown away. Their AI just gets what works for our audience, and it shows in the results. Definitely sticking with Zocket and can't wait to see what we achieve together

FLUXX HUB

Jul 11, 2024  on Shopify

Ugh, managing Facebook and Instagram ads myself was a nightmare! Zocket's Optimizer Studio is a lifesaver. Their AI catches our dud ads before they waste money, and gives us clear instructions to fix them. Launching new campaigns is way easier now, and their creative ideas are perfect for our brand. Zocket saves me a ton of time and cash, all while making our ads work way better. It's like magic – super easy to use and crazy innovative

Ssense

Jul 08, 2024  on Shopify

Struggled to find the right people for our online store ads? Zocket's Audience Studio feels like a secret weapon! Their targeting is incredible - like they can read minds! We reach the perfect audience for our products, boosting sales without breaking the bank. Zocket even handles Facebook and Instagram ads for us - it's crazy easy, even for non-tech teams. Plus, they're constantly on the cutting edge, keeping us ahead of the competition

RUSSH

Jul 04, 2024  on Shopify

Zocket is a lifesaver for busy e-commerce folks like me! It's like having a mini creative team on hand. I whipped up eye-catching ad images and wrote copy that feels like it's talking straight to my customers, all in minutes. Plus, launching on Facebook and Instagram is a cinch – everything's in one place. Zocket's totally transformed how I make ads, saving me a ton of time and cash. Seriously obsessed with this game-changing tool

Right4Paws

Jan 17, 2024  on Shopify

Been using Zocket for over a year for my Shopify store. Their targeting of specific cohorts has significantly enhanced our Meta campaigns. The creatives in image, video, and reel formats are of good quality, fitting perfectly with our brand's essence. The impact on our marketing ROI and overall online presence has been positive. Wish to see multi-language ad copies and option to view insights of old campaigns.

Snapdeals Store

Jan 05, 2024  on Shopify

As a dropshipper based in India, I recently integrat Zocket AI into my Shopify store to manage Meta campaigns. After using their services for a month, I am impressd. Their AI-driven approach has brought new level of efficiency and effectiveness to our marketing efforts. The platform is user-friendly. A standout feature of Zocket AI is their customer service. I highly recommend Zocket to other e-commerce entrepreneurs who aim to elevate their digital marketing game

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