Zocket: Facebook & Google Ads has received mixed reviews from merchants. While some users commend the app's ability to improve ad performance and boost return on ad spend (ROAS), others have experienced significant issues, particularly with customer support and technical glitches. The app has proven to be a game-changer for users seeking innovative marketing solutions without the cost of expensive consultants, yet reliability and service issues have caused dissatisfaction among some users.
Overall, Zocket: Facebook & Google Ads has the potential to be a transformative tool for e-commerce businesses, particularly those looking to enhance their digital marketing efforts with a user-friendly platform. However, the app must address reported technical and customer service shortcomings to boost reliability and customer satisfaction fully. Merchants who prioritize innovation and cost-effectiveness may find it a valuable asset, while those requiring robust technical support should proceed cautiously.