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Customer reviews: Zigpoll Customer Surveys

Develop by Shopify

Zigpoll is a Shopify app designed to help merchants gather customer feedback through interactive polls and surveys. Reviews of Zigpoll provide insights into its usability, effectiveness, and real-world performance, helping you decide if it’s the right tool for your store.

Reviews (453)

Overall rating
5

What Merchants Think

Overall, merchants are highly satisfied with "Zigpoll Customer Surveys," praising its ease of use, flexibility, and the insightful data it provides. Many appreciate how the app has transformed their customer feedback process and influences crucial business decisions. The level of customer support, especially from the founder Jason, is frequently highlighted as exceptional, enhancing the user experience significantly.

Key Strengths

  • Intuitive and user-friendly interface
  • High level of customization for surveys
  • Seamless integration with Shopify
  • Insightful analytics and easy data visualization
  • Excellent and responsive customer support, often involving video tutorials

Common Concerns

  • Occasional difficulty with survey design and setup
  • Minor issues with translations needing to be set manually
  • Some users experienced bugs or spam emails, though these were resolved with support

Final Thoughts

"Zigpoll Customer Surveys" is a well-received tool for businesses seeking to enhance their customer feedback systems. Its ease of use, robust features, and outstanding customer support make it a highly recommended app for merchants looking to improve their understanding of customer behavior and refine marketing strategies. Despite some minor issues, the diligent support ensures that concerns are promptly addressed, securing its place as a favorite among survey tools.

ecoNugenics

Oct 20, 2025  on Shopify

Zigpoll is a great way to collect customer data on your website. You can customize quite a bit with their different survey options. Their support team is extremely helpful and responds right away. Highly recommend

Nexto0l

Oct 19, 2025  on Shopify

I’ve just started using Zigpoll and I’m really impressed. The setup is seamless, the dashboard is clean, and it integrates perfectly into my Shopify thank-you page without any hassle. I love how flexible the survey builder is — it lets me collect genuine post-purchase insights in a really polished, on-brand way. Huge thanks to the team for building something that actually feels premium and easy to use. Excited to keep using it as my store grows.

Serious Player Only

Oct 19, 2025  on Shopify

Great customer service and support. Would highly recommend working with Zigpoll for something so vital to business success.

Crema Coffee Roasters

Oct 16, 2025  on Shopify

Easy to use and support is super helpful/accomdating when you need it!

Vanlife-Store

Oct 14, 2025  on Shopify

Very good app with great support

CROWDEDHEAVEN

Oct 14, 2025  on Shopify

We are absolutely thrilled with Zipooll! The app is super easy to set up and immediately intuitive – no long manuals, you can just click your way through. What’s really awesome: we get truly valuable feedback from our customers right after purchase. It helps us a lot to improve our offerings. The support is fantastic too! Jason responds super quickly and really helps with even the smallest issues. Plus, he always sends a video so you can follow along step by step without having to search around. In short: Zipooll is now indispensable for our shop. If you want to understand your customers better and make your shop even better, you absolutely have to try this app!

Revibe

Oct 13, 2025  on Shopify

Working great since day one! Easy integration and good analytics

The Night Owl

Oct 12, 2025  on Shopify

Great customer service response to app users, Give us all the features we need and collects great data, lots of customizable options! super happy

Loja Manuel Coelho

Oct 09, 2025  on Shopify

Very nice and kind support, app is good

Cassidy Labs

Sep 29, 2025  on Shopify

It's super easy to install, and it's so helpful hearing from your customers right after they purchased: - Why they purchased - Who they are - Freely give you ideas for other things you should sell

Tailor Skincare

Sep 28, 2025  on Shopify

Jeremy Hoye

Sep 28, 2025  on Shopify

Really great product that is very easy to use. Support team are also very quick if needed. Highly recommend using them and very good pricing compared to other options.

R&R Skincare

Sep 24, 2025  on Shopify

Great app. We use the post-purchase survey to find out how our customers found out about us and it is really useful data to help us know where to concentrate our marketing efforts. We needed help with the notifications and emailed the Zigpoll team who got back to us super fast and helped us with exactly what we needed.

Gripstander

Sep 24, 2025  on Shopify

DIY Craft Warehouse

Sep 20, 2025  on Shopify

Zigpoll was extremely easy to configure and launch. The setup was intuitive, and within minutes I had it up and running. What impressed me most was how quickly I began receiving valuable feedback - not just from buyers after checkout, but also from general shoppers browsing the site. It’s a simple yet powerful tool that delivers insights right away. Highly recommend!

Made For Dogs®

Sep 18, 2025  on Shopify

Zigpoll has been a great add-on for our store—fast setup and clean interface. It’s lightweight and plays nicely with our theme. We hit a small hiccup, but their founder fixed it same day with clear guidance.

Majestic Theater

Sep 18, 2025  on Shopify

Great customer service!

Elysium

Sep 18, 2025  on Shopify

great platform especially for post purchase surveys and Jason is a legend

Wine Shop Lanzarote

Sep 18, 2025  on Shopify

So far so good, we had trouble setting it up but their helpdesk help resolved the issue efficiently.

Revitanord

Sep 17, 2025  on Shopify

Great functionality and support is top class!

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