Merchants generally view "Zakeke ‑ Customizer 2D 3D" as a robust tool for enhancing online shopping experiences with interactive and customizable product visualizations. They appreciate its ability to integrate seamlessly with existing 3D models, offering their customers a unique opportunity to explore and personalize products in real-time, ultimately improving conversion rates and reducing operational costs.
Key Strengths
Enhanced customer experience with real-time, interactive 3D customization.
Seamless integration with pre-developed 3D models.
Reduction in communication and production overheads.
Stellar customer support praised for responsiveness and effectiveness.
User-friendly interface that simplifies product customization.
Common Concerns
Integration issues with Coreldraw, specifically with recognizing fonts in SVG files.
Limited customer support availability during weekends.
Additional costs due to transaction fees on top of the monthly fee.
Initial setup can be challenging without technical expertise.
Desire for live chat support and enhanced documentation for integrations.
Need for UI improvements such as larger buttons and flexible print area adjustments.
Final Thoughts
"Zakeke ‑ Customizer 2D 3D" is a highly recommended app for merchants looking to elevate their product offerings through customizable online interactions. While there are some limitations like technical setup challenges and certain integration issues, its strengths in improving sales efficiency and customer satisfaction make it a valuable tool for e-commerce platforms.
ONE1DUB
Jan 09, 2025
on
Shopify
Thank you for your quick response and refunding the payment.
Fitness plus us
Nov 18, 2024
on
Shopify
Dino Druck
Nov 14, 2023
on
Shopify
The app is a development in the right direction. I´d like to have a live chat, the integrations need a bit more work than the current documentation is capable of explaining. It would be cool, to have a page for feature requests.
The front end of Zakeke Customizer needs to undergo a small redesign, hopefully asap. It would be better if we had bigger buttons for the 2 main functions:´upload photo´ and ´add to cart´.
Also a missing key function is to twist the print-area, so that clients who are uploading pics in horizontal format, would be able to twist the print area to horizontal or portrait.
Im excited how the company envolves and if it will become a long term App that i will be using for my shop.
Overall its recommendable, but you have to be technically versile as of now 14.11.2023.