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Customer reviews: Zakeke ‑ Customizer 2D 3D

Reviews (111)

Overall rating
4.3

What Merchants Think

Merchants generally view "Zakeke ‑ Customizer 2D 3D" as a robust tool for enhancing online shopping experiences with interactive and customizable product visualizations. They appreciate its ability to integrate seamlessly with existing 3D models, offering their customers a unique opportunity to explore and personalize products in real-time, ultimately improving conversion rates and reducing operational costs.

Key Strengths

  • Enhanced customer experience with real-time, interactive 3D customization.
  • Seamless integration with pre-developed 3D models.
  • Reduction in communication and production overheads.
  • Stellar customer support praised for responsiveness and effectiveness.
  • User-friendly interface that simplifies product customization.

Common Concerns

  • Integration issues with Coreldraw, specifically with recognizing fonts in SVG files.
  • Limited customer support availability during weekends.
  • Additional costs due to transaction fees on top of the monthly fee.
  • Initial setup can be challenging without technical expertise.
  • Desire for live chat support and enhanced documentation for integrations.
  • Need for UI improvements such as larger buttons and flexible print area adjustments.

Final Thoughts

"Zakeke ‑ Customizer 2D 3D" is a highly recommended app for merchants looking to elevate their product offerings through customizable online interactions. While there are some limitations like technical setup challenges and certain integration issues, its strengths in improving sales efficiency and customer satisfaction make it a valuable tool for e-commerce platforms.

LCS

Feb 16, 2025  on Shopify

Grazie all'ottimo supporto e alla disponibilità del loro team, siamo riusciti ad avviare con successo questa iniziativa con Zakeke. Sono molto attenti a soddisfare i requisiti del cliente cercando di trovare sempre la soluzione migliore, anche laddove abbiamo incontrato ostacoli non previsti. :)

Belforti Instruments

Sep 16, 2024  on Shopify

I use Zakeke to create a 3D Guitar Configurator that enables my customer to preview and build their dream guitar. This helps me get rid of numerous back and forth mails with the customer to create custom renders, gives the customer real time preview with amazing features like dynamic weight and pricing. It really changed everything for us

Kaze Club

Aug 25, 2024  on Shopify

Scelto tra tanti altri configuratori 3D, Zakeke è stato il migliore dopo settimane di valutazione, e ha portato i suoi frutti. È perfettamente integrato con i nostri modelli 3D già sviluppati, abbiamo dato la possibilità ai nostri clienti di mettere mano al prodotto, riducendo costi di personale e tempo di produzione. È una scelta estremamente vantaggiosa perché porta nuovi utenti al sito, rafforza l'immagine del nostro marchio e dà quel di più che non ci si aspetta da un'esperienza online. La sfida principale potrebbe essere il setup iniziale, ma grazie all'assistenza dedicata, abbiamo gestito tutto senza particolari sforzi. Lo consiglio vivamente a chiunque voglia migliorare l’esperienza di acquisto online con prodotti personalizzati.

Precisioncraft Laser

May 24, 2024  on Shopify

App works well. 3 stars because if you use Coreldraw, corel doesn't recognize the font when you import the svg. ( I did ask for help with this and they said it works fine with Illustraor etc..) This then causes a huge issue of figuring out what font was used. You can use Inkscape to figure it out but at that point I can do a layout way quicker. If they figured out the Corel issue this would be a great app. So to save my sanity I think I will be deleting it.

Fotoxposure

Apr 12, 2024  on Shopify

The program is great, and the features are excellent. The downside is that if something goes wrong with the app on the weekend, there is no customer service to get you back up and running. That's money lost until someone reaches out on Monday. On top of the monthly fee, the transaction fee adds up if you do a lot of sales.

Dino Druck

Nov 14, 2023  on Shopify

The app is a development in the right direction. I´d like to have a live chat, the integrations need a bit more work than the current documentation is capable of explaining. It would be cool, to have a page for feature requests. The front end of Zakeke Customizer needs to undergo a small redesign, hopefully asap. It would be better if we had bigger buttons for the 2 main functions:´upload photo´ and ´add to cart´. Also a missing key function is to twist the print-area, so that clients who are uploading pics in horizontal format, would be able to twist the print area to horizontal or portrait. Im excited how the company envolves and if it will become a long term App that i will be using for my shop. Overall its recommendable, but you have to be technically versile as of now 14.11.2023.

KeeP Creations

Aug 01, 2023  on Shopify

I think that Zakeke solved most of my issues on offering customers web2print choice instead of print on demand. It's easy to understeand, user friendly interface, great possibility to customize your product with your personal template and more.. I'm at the beginning but I'm full satisfied.

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