Effortless returns and withdrawals with bilingual portal and carrier support.
Customers use a portal to start a return or declare a withdrawal under the statutory EU right of withdrawal (Section 356a BGB). The required confirmation of receipt is sent automatically. Customers get status emails in German or English. Generate return labels with DACH shipping carriers like DHL, DPD, and GLS, and connect tools like Gorgias, Zendesk, and Klaviyo. Portal and admin are bilingual and low barrier per BFSG (accessibility law).
Return Label, Store Credit, Exchange, Return Policy, Refunds...
Eliminate manual tasks by automated return workflows
Automate returns & exchange process & gain insights...
Automatic returns, exchanges, and complaints!