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Customer reviews: Yotpo ‑ Product Reviews App

Develop by Yotpo

Reviews (7,323)

Overall rating
4.8

What Merchants Think

Overall, merchants find the "Yotpo ‑ Product Reviews App" to be an excellent app for collecting and managing product reviews. The app is praised for its user-friendly interface and seamless integration with various platforms. Most merchants highlight the outstanding customer support as a significant value-add, making their experience smoother and more efficient.

Key Strengths

  • Exceptional customer support, consistently praised for responsiveness and effectiveness.
  • Easy to use and set up, with a user-friendly interface.
  • Seamless integration with various e-commerce platforms.
  • Customizable and offers many features for branding reviews on websites.
  • Effective in increasing conversion rates.
  • Excellent support staff often mentioned by name for their helpfulness.

Common Concerns

  • Some users experience technical glitches during integration.
  • There are occasional issues with pricing policies and tier upgrades.
  • Support can be delayed during more complex troubleshooting scenarios.
  • Reports of integration issues with Meta and other platforms.
  • Difficulties for small businesses due to pricing and contractual terms.

Final Thoughts

The "Yotpo ‑ Product Reviews App" is highly recommended for businesses looking to leverage customer feedback effectively. While technical issues and pricing concerns can occur, the strong customer support often mitigates these issues, making the app a reliable choice for merchants.

Keepsake Quilting

Mar 18, 2025  on Shopify

Good app, Warren P. with support was very helpful

Spa Sciences

Mar 18, 2025  on Shopify

Great customer service. Reymon N. did a great job answering all the questions.

SportsBra

Mar 18, 2025  on Shopify

Support are always quick to respond and very helpful. Sorted the issue out quickly. Thank you.

Hand and Stone

Mar 18, 2025  on Shopify

Thank you, Warren P for helping me reconnect one of our Shopify stores.

Forest Ink

Mar 18, 2025  on Shopify

Reymon Alvero N did a great job helping me fix a code issue that was causing the stars to appear bigger than normal. I really appreciate yotpo and their excellent service

CHITA LIVING

Mar 17, 2025  on Shopify

The customer service representative from Jeffrey M did a great job resolving my issue.

juanfranko zapatos

Mar 16, 2025  on Shopify

muy bien ha sido una ventana para visualizar las experiencias de nuestros clientes

Goorbb

Mar 15, 2025  on Shopify

CHITA LIVING

Mar 14, 2025  on Shopify

Raney S helped me import reviews. He/She was very patient and did a great job with no mistakes.

高級寝具のシェーンベルグ【公式】

Mar 13, 2025  on Shopify

わからないことがあった時のチャット対応が早くて良かっです。また、チャットAIで対応ができなかった場合は、専門の方から直接メールでコンタクトが届き、迅速に対応していただきました。良かったです。

MoveActive USA

Mar 13, 2025  on Shopify

Mustang Survival USA

Mar 12, 2025  on Shopify

Joian Z was great, very helpful.

The Mompreneur Paper Co.

Mar 12, 2025  on Shopify

Yotpo has been very easy to use and when I ran into an issue, Vincent C through the Chat function was very helpful in answering my questions and sending me the necessary links to streamline my website and yotpo account.

Sampson Eco Shop

Mar 12, 2025  on Shopify

customer service is next level

Bonsoirs

Mar 12, 2025  on Shopify

Yotpo est une bonne plateforme, merci à Raney S. pour son aide !

ORSNOG

Mar 12, 2025  on Shopify

Kelenea

Mar 12, 2025  on Shopify

Yotpo is a great tool! Big thanks to Raney S for the helpful and responsive support!

SpaceAid

Mar 12, 2025  on Shopify

Jeffrey M provide professional service.

Skin & Out

Mar 11, 2025  on Shopify

Many thanks to Doner P for the very quick and efficient help.

Berlaney

Mar 11, 2025  on Shopify

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