Reviews: Yotpo ‑ Product Reviews App

Customer reviews: Yotpo ‑ Product Reviews App

Reviews (7,069)

Overall rating

4.8

5

324
4

7
3

1
2

4
1

15

What Merchants Think

Overall, merchants find the "Yotpo ‑ Product Reviews App" to be an excellent app for collecting and managing product reviews. The app is praised for its user-friendly interface and seamless integration with various platforms. Most merchants highlight the outstanding customer support as a significant value-add, making their experience smoother and more efficient.

Key Strengths

Exceptional customer support, consistently praised for responsiveness and effectiveness.
Easy to use and set up, with a user-friendly interface.
Seamless integration with various e-commerce platforms.
Customizable and offers many features for branding reviews on websites.
Effective in increasing conversion rates.
Excellent support staff often mentioned by name for their helpfulness.

Common Concerns

Some users experience technical glitches during integration.
There are occasional issues with pricing policies and tier upgrades.
Support can be delayed during more complex troubleshooting scenarios.
Reports of integration issues with Meta and other platforms.
Difficulties for small businesses due to pricing and contractual terms.

Final Thoughts

The "Yotpo ‑ Product Reviews App" is highly recommended for businesses looking to leverage customer feedback effectively. While technical issues and pricing concerns can occur, the strong customer support often mitigates these issues, making the app a reliable choice for merchants.

Brown's Natural Pet Store

Nov 26, 2024 on Shopify

The support I have received installing Yotpo has been fantastic! Arven was a superstar, thank you!

WE’RE CREATURES

Nov 26, 2024 on Shopify

Awsome customer service - Arven S helped me and he is the besttt

Oli & Eve | Boutique capillaire végane et sans cruauté

Nov 26, 2024 on Shopify

thank you for your good service !

HINOYA Online Store

Nov 25, 2024 on Shopify

The chat service is really great. When we faced an issue, they quickly resolved it via chat. Thank you Jeorge Kenneth for your courteous support. This is a great app, easy to use.

The OneTwo

Nov 25, 2024 on Shopify

Amazing service! Ruzsel was absolutely so helpful in getting us set up.

Terez & Honor

Nov 25, 2024 on Shopify

customer service is really helpfull!

ShinySelect

Nov 24, 2024 on Shopify

Displaysense

Nov 21, 2024 on Shopify

Ruzsel J has been super helpful from the Support team. Each time makes the experience seamless!

Ciao Imports - Authentic Specialty Foods

Nov 21, 2024 on Shopify

Reymon Alvero was extremely helpful. Solved my problem and kept me from cancelling my service. Very grateful for his help.

NUGRO Hair

Nov 20, 2024 on Shopify

I needed help with my reviews showing on my website and sent an inquiry. Reymon N. promptly answered my inquiry and had my reviews showing expeditiously! Glad to have used them for years with their great service!

AURORRA By ARRIS

Nov 20, 2024 on Shopify

Customer service is on point and very helpful. The app is customizable and easy to use. Love how there are so many options to use to brand the reviews for the website and landing page.

The Little Ikigai

Nov 20, 2024 on Shopify

Yotpo is a great app! It is easy to use and works great with our website. And the customer service is amazing, when I had troubles getting the star badge on my website I reached out and a lovely person from customer service went through the effort to put the code in our website for us and was a massive help. Highly recommend getting this app as not only will you have a great tool for your business but an amazing team behind it who are there when you need them.

Botenor

Nov 20, 2024 on Shopify

great service thank you

Camofleur

Nov 20, 2024 on Shopify

Vien successfully helped to remove the ld+json script that was causing some minor search console issues.

Nutri Nation

Nov 19, 2024 on Shopify

After over a month of trying to import reviews Wendyle got my case and instantly uploaded my reviews into Yotpo. With out exaggerating I spent over 1 month requesting assistance and not a single person was able to help out. Yotpo needs more reps like Wendyle.

Lafeeca

Nov 19, 2024 on Shopify

I had a great experience with Reymon! He was very patient and guided me step by step to fix all my issues. He made everything clear and easy to understand. Thank you for your excellent support!

Ring Concierge

Nov 19, 2024 on Shopify

Ruzsel John N was very helpful!

priroda

Nov 15, 2024 on Shopify

It was nice and easy, they did all the work for me, super nice.

BF TRENDS

Nov 15, 2024 on Shopify

It's a great app and I recommend everyone to download it. Their customer service is amazingly great. Thank you Arven.

Galway Bay Apparel, LLC

Nov 14, 2024 on Shopify

Daniel P, you're great thnx